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Westlake Pearl Suites - By Pegasy Group

4.5 star property
Lakefront hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Westlake Pearl Suites - By Pegasy Group

Family Suite, Balcony, Lake View | 1 bedroom, minibar, desk, laptop workspace
Lake view
Front of property
Gym
Reception
West Lake is located near Westlake Pearl Suites - By Pegasy Group, which provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Treat yourself to a facial, a body scrub, or a hot stone massage at the onsite spa. Pilates classes and yoga classes are offered at the health club; the property also has a bar. Guests can connect to free in-room WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
The current price is ￥5,202
￥5,899 total
includes taxes & fees
Nov 5 - Nov 6

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, minibar, desk, laptop workspace

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Lake View

Junior Double Room, Lake View | 1 bedroom, minibar, desk, laptop workspace

Junior Double Room, Lake View

Highlights

Soundproofed
Air conditioning
Smart TV
Sofa bed - double
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Lake View

Executive Suite, Lake View | 1 bedroom, minibar, desk, laptop workspace

Executive Suite, Lake View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 3 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Balcony, Lake View

Lake view

Family Suite, Balcony, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
100000, Hanoi, 70 Xuan Dieu, Tu Lien, Tay Ho, 70

What's nearby

  • West Lake - 1 min walk - 0.0 km
  • Ho Chi Minh Mausoleum - 3 min drive - 3.3 km
  • Dong Xuan Market - 4 min drive - 3.7 km
  • Hanoi Old Town Night Market - 5 min drive - 4.5 km
  • Hoan Kiem Lake - 5 min drive - 4.8 km

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 27 min drive

Restaurants

  • ‪The Pizza Company - ‬1 min walk
  • ‪The Republic - ‬2 min walk
  • ‪Dalcheeni - ‬1 min walk
  • ‪The Eastern & Oriental - ‬3 min walk
  • ‪Bún chả & bún, miến, bánh đa cá - ‬2 min walk

About this property

Westlake Pearl Suites - By Pegasy Group

Luxury hotel near West Lake
Take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services at Westlake Pearl Suites - By Pegasy Group. Indulge in a facial, a body scrub, and a hot stone massage at the onsite spa. Pilates classes and yoga classes are offered at the health club; the property also has a bar. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Local cuisine breakfast (surcharge), airport pick-up service (surcharge), and access to a nearby health club
  • Bicycle parking, concierge services, and coffee/tea in the lobby
Room features
All guestrooms at Westlake Pearl Suites - By Pegasy Group include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with hair dryers and shampoo
  • 40-inch Smart TVs with Netflix, streaming services, and digital channels
  • A personal chef, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: VND 80,000 for adults and VND 40,000 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • O Doucer

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Yoga classes

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 300000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 80000 for adults and VND 40000 for children
  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Westlake Pearl Suites - By Pegasy Group Hotel
Westlake Pearl Suites - By Pegasy Group Hanoi
Westlake Pearl Suites - By Pegasy Group Hotel Hanoi

Frequently asked questions

Is Westlake Pearl Suites - By Pegasy Group pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Westlake Pearl Suites - By Pegasy Group?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Westlake Pearl Suites - By Pegasy Group on Nov 5, 2025 start from ￥5,202, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Westlake Pearl Suites - By Pegasy Group?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Westlake Pearl Suites - By Pegasy Group?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Westlake Pearl Suites - By Pegasy Group?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Westlake Pearl Suites - By Pegasy Group provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 420000 per vehicle applies.

Where is Westlake Pearl Suites - By Pegasy Group located?

Located in Tay Ho, this luxury hotel is 0.1 mi (0.2 km) from West Lake and 2.8 mi (4.4 km) from Hoan Kiem Lake. Ho Tay Water Park and Tran Quoc Pagoda are also within 2 mi (3 km).

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Westlake Pearl Suites - By Pegasy Group Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Van Huy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. The manager is very helpful when I need help.
Stayed 8 nights in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel good location, friendly staff. they also help with tickets and have breakfast there
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel with great customer service. the staff are very friendly and helpful. rooms are a good value clean and quiet
Stayed 2 nights in May 2025

10/10 Excellent

john

Liked: Property conditions & facilities, room comfort

good location

nice customer service and nice rooms
Stayed 1 night in May 2025

8/10 Good

Quang

Liked: Cleanliness
Disliked: Amenities
The staff service is very good, the room is as expected for the price. The surrounding is great for walking around the lakeshore, local food, banking, bakeries, shopping. A quieter area than Old Town & Hồ Gươm.
Stayed 1 night in May 2025

10/10 Excellent

duan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

We are a couple who travel abroad frequently, and have visited more than a dozen countries and stayed in many five-star hotels. However, when we arrived at the Hotel at 7 am on March 23, we met a young front desk receptionist whose service level far exceeded the five-star standard and left a deep impression on us. The receptionist not only quickly arranged a comfortable rest area for us, but also enthusiastically took us to a nearby restaurant for breakfast, and introduced the local tourist attractions in detail and provided many practical suggestions. What is even more touching is that even after he got off work and went home, he still cared about our situation and was always ready to help. In the afternoon, when he was on the night shift again, despite his busy work, he still did not forget to properly arrange the room for us and carefully asked us if we had any other needs. He also took the initiative to arrange transportation to the airport for us the next day to ensure that our trip was worry-free. As three elderly travelers, we felt extremely warm and grateful for this. Now we know his name to be Phong。we firmly believe that it is rare for the VIP Hotel to have such an outstanding employee. We implore the leadership to give this employee a great compliment for his outstanding service and selfless dedication.Seeing that we were old, the hotel management upgraded us to a room with a window for free. Thank you again for your excellent service,
Stayed 1 night in Mar 2025

2/10 Terrible

Lamson

Disliked: Staff & service
Worst hotel experience ever! We had to deal with these bad people at the hotel who lied and cheated! We had to call the local police because they illegally charged us. The local police agreed with us and they agreed to We had to call our credit card company to dispute the charge. This is the only hotel we have ever had to move out early because we did not feel safe with these people. Notes: I travel internationally for work and leisure from United States to Europe, to Asia, to Africa, South America.
Stayed 5 nights in Sep 2025

6/10 Okay

Ee Chieng

Liked: Cleanliness, staff & service, amenities
good location with plenty of amenities nearby. room is clean and staff altitude is excellent. one thing i dislike is the shower area which is a bath tub. it is quite slippery when wet. It can be a safety hazard for elderly. suggest to have breakfast at cafe nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

François

Liked: Amenities
Personnel très avenant et qui fait tout pour que l'on passe un bon séjour
Stayed 3 nights in Aug 2025

8/10 Good

Lærke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Friendly staff and good service. Great location. The room had a funny smell but overall we were pleased.
Stayed 1 night in Jul 2025

10/10 Excellent

To

Liked: Cleanliness, amenities, property conditions & facilities
The staff verry helpfull. Clean room and quite. Love this hotel <3 They have many services: Spa, massage, Gym, Rooftop bar, Restaurant, India Food,….
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in a good location
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean hotel with excellent service

Good hotel in a nice neighborhood. good value and easy to get around. they offer help buying bus tickets and other activities. you can get picked up at the hotel
Stayed 2 nights in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

great stay! clean hotel. I have stayed here many times. it's in a nice neighborhood. not far from the Old Quarter but more chill
Stayed 1 night in May 2025

10/10 Excellent

g

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々何親切に対応してくれました。部屋の感じも素晴らしいです。 ハノイに来たら、また泊まりたいです。
Stayed 2 nights in May 2025

10/10 Excellent

KASUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフはどなたもとても感じよく対応してくれるので安心です。客室はとっても清潔で、ベットも枕もバスルームも日本のシティーホテル並です。ホテルに泊まる時、寝る時の灯りに困ることが多いですが、間接照明の調光ができることがすごくうれしかったです。私が宿泊したのはベトナムに多い窓のないお部屋だったんですが、遊びに出ていたのでさほど気になりませんでしたが、唯一のデメリットを書くなら、というくらいで、おすすめのホテルです！
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel

good hotel, great staff very helpful
Stayed 2 nights in May 2025

6/10 Okay

PHIL

Liked: Cleanliness, staff & service
Hotel was not ready for us to check in at 2, saying previous guests were just leaving. We had a reservation, no. Invited us to take a smaller room right away, or give them an hour to clean the room with thee balcony. Which one do you think I took. Recommended a nearby restaurant, while we waited, but it was closed, and would reopen at 5. The tub/shower without a curtain seems inappropriate. The view was nice but the hotel could use a reconditioning. The cleaning staff was great too. Doorman smiley. I usually like to return to ạ place when I find a place that I like. Would not return. Far too many options in the area.
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

The staff was extremely friendly and helpful. We stayed 3 nights and never had an issue. Definitely recommend!
Stayed 2 nights in Apr 2025

6/10 Okay

ali

Liked: Staff & service
Disliked: Property conditions & facilities
Not really perfect
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원분들이 매우 친절합니다. 2층에서 좀더 높은 층으로 옮겨달라는 요청도 들어주시고 가방도 들어주셨어요. 호수 뷰도 너무 이쁘고 주변 식당이나 마사지샵도 돌아다니기 좋았어요
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi vacation

My 4 night stay at this beautiful hotel was beyond amazing. To start with… ALL the front desk folks were very accommodating and willing to help anyway possible. I was first met by the porter immediately while I was exiting my GRAB ride, then inside Max the front desk gentleman. A experience like I’ve never had before. The entire property is amazingly clean and comfortable. The hotel is in probably the best location you can ask for. Lots of coffee shops, eateries, pharmacies, grocery store all within a couple minutes walk Tay Ho lake is directly across the street. I can’t express it well enough, definitely an experience you will enjoy. Thank you to all the staff of this property. Without a doubt it will be my choice anytime I’m in Hanoi.
Stayed 3 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing hotel

Had a great stay here. the room looks as the picture clean, spacious with large windows. the staff is very friendly and helpful I stayed here multiple times and would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good staff

Awesome hotel. I arrived early and they gave me a free upgrade and early check in. I really thought all of the staff were very friendly and helpful. Upon booking the hotel sent me an email with some useful information. Its a hotel, but they can also help arrange tours, or transportation.
Stayed 1 night in Mar 2025

10/10 Excellent

To

Liked: Cleanliness, staff & service, property conditions & facilities
Room is neat, clean and luxurious. Staff friendly, support me a lot.
Stayed 1 night in Mar 2025