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"Quiet, convenient location, nice onsen, friendly staff."

"Great hot spas (there are 2 inside and also outdoor) and nice Japanese style room, with all the amenities. The staff is super nice and friendly, they even gave us a ride to the station, because taxi service was not available. Well worth the experience!"

"Really relaxing and the staff was really friendly! Accomodating and around to help when needed. "

"Hotel with Mount Fuji view and there's a private onsen available beside the hotel. There's also a large premium outlet just beside the hotel. The food in the hotel is great too. Overall, it is a wonderful experience staying at this hotel. Will stay at this hotel again when I come to visit Mount Fuji next time. "

"If I could give more than 5 stars I would! The staff are so friendly and accommodating! It is a little out of the way but the hotel provides a free shuttle to and from the train station and a free hourly shuttle to the nearby town which is absolutely fabulous. The grounds are just beautiful and the view from the room is honestly better than any other vantage point we could find. Thank you so so much!"

"Good service, a very clean hotel with private spring spa"

"The staff was exceptional from the shuttle drivers to the front desk staff. The proximity to the cable car was also great as there was convenient access to the amazing gondola (they call it the “ropeway”). "

"Excellent hospitality and a serene location. Felt truly rejuvenated at peace and at home here."

"See above ."