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In-room safe, blackout drapes, free WiFi, linens
In-room safe, blackout drapes, free WiFi, linens
View from Room

Guest reviews

3.9 out of 5 Good
34 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

WiFi 無料
24 時間対応のフロントデスク

Cleaning and safety practices

  • 消毒殺菌剤で清掃
  • 手指消毒剤を提供
  • 感染予防用品



人気の観光スポットHakone Gora Park徒歩 4 分
人気の観光スポットHakone Open Air Museum徒歩 19 分
人気の観光スポットHakone Kowakien Yunessun徒歩 19 分


会員価格なら、世界中の宿泊施設が 10% 以上割引になります。

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  • スーペリア ルーム キングベッド 1 台 専用バスルーム

    Room amenities

    • 35 ㎡
    • マウンテン ビュー
    • 定員 2 名
    • キングベッド 1 台
    More detailsスーペリア ルーム キングベッド 1 台 専用バスルーム
  • スーペリア ルーム 禁煙 共用バスルーム

    5/5 guest room rating

    Room amenities

    • 25 ㎡
    • 定員 4 名
    • シングル布団 4 組
    More detailsスーペリア ルーム 禁煙 共用バスルーム
  • ラグジュアリー ルーム 専用バスルーム

    Room amenities

    • 50 ㎡
    • マウンテン ビュー
    • 定員 6 名
    • シングルベッド 2 台およびシングル布団 4 組
    More detailsラグジュアリー ルーム 専用バスルーム
  • デラックス ルーム 専用バスルーム

    Room amenities

    • 30 ㎡
    • マウンテン ビュー
    • 定員 3 名
    • シングルベッド 2 台およびシングル布団 1 組
    More detailsデラックス ルーム 専用バスルーム
  • スーペリア ツインルーム 専用バスルーム

    5/5 guest room rating

    Room amenities

    • 40 ㎡
    • マウンテン ビュー
    • 定員 2 名
    • シングルベッド 2 台
    More detailsスーペリア ツインルーム 専用バスルーム
  • スタンダード ツインルーム シングルベッド 2 台 禁煙 共用バスルーム

    Room amenities

    • 18 ㎡
    • 定員 2 名
    • シングルベッド 2 台
    More detailsスタンダード ツインルーム シングルベッド 2 台 禁煙 共用バスルーム
  • ツインルーム 専用バスルーム

    Room amenities

    • 32 ㎡
    • マウンテン ビュー
    • 定員 2 名
    • シングルベッド 2 台
    More detailsツインルーム 専用バスルーム
  • スタンダード ルーム 禁煙 共用バスルーム

    4.3/5 guest room rating

    Room amenities

    • 18 ㎡
    • 定員 3 名
    • シングル布団 3 組
    More detailsスタンダード ルーム 禁煙 共用バスルーム



Located in Hakone's Gora neighborhood, Yutorelo-an is in the historical district and near a train station. Hakone Shrine and Odawara Castle are notable landmarks, and some of the area's activities can be experienced at Hakone Gora Park and Hakone Kowakien Yunessun. Don't miss out on a visit to Mishima Sky Walk.
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  • Hakone Gora Park - 徒歩 4 分
  • Hakone Open Air Museum - 徒歩 19 分
  • Hakone Kowakien Yunessun - 徒歩 19 分
  • Ōwakudani - 車で 3 分
  • Hakone Ropeway - 車で 19 分


  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 12 min walk



3.5-star Hakone ryokan in Gora, walk to Hakone Gora Park
Along with a 24-hour front desk, this smoke-free ryokan has multilingual staff and a lobby fireplace. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include free train station drop-off and a vending machine. All 34 rooms offer free WiFi, refrigerators, and flat-screen TVs. Guests will also find safes and toothbrushes and toothpaste.
Yutorelo-an offers 34 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.



  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces
  • Free roundtrip train station shuttle

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9 AM: JPY 1870 for adults and JPY 1870 for children

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Refrigerator


  • No elevators
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Languages spoken

  • Chinese
  • Japanese


  • 8 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature (Fahrenheit) - 108
  • Indoor mineral hot springs (onsen)
  • Yukata (Japanese robe)


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Handrails in stairways
  • In-room accessibility
  • No elevator (single level property)
  • Well-lit path to entrance


  • Fireplace in lobby
  • Smoke-free property



  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens


  • Towels
  • Toothbrush and toothpaste


  • Flat-screen TV

Food and drink

  • Refrigerator


  • Safe
  • Slippers



Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 18


Check-out before 11 AM


This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.


Staffed front desk


Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available




You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 1870 for adults and JPY 1870 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.


This property offers transfers from the train station; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Hot springs access available from 6:00 AM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file


Yutorelo-an Inn Hakone
Yutorelo-an Inn
Yutorelo-an Hakone
Yutorelo an
Yutorelo-an Ryokan
Yutorelo-an Hakone
Yutorelo-an Ryokan Hakone


Can I cancel my reservation for free at Yutorelo-an and receive a full refund?
Yes, Yutorelo-an offers free cancellation on select room rates, because flexibility matters! Please refer to Yutorelo-an cancellation policy on our site for more details about any exclusions or requirements.
Is Yutorelo-an pet-friendly?
No, pets are not allowed at this property.
How much is parking at Yutorelo-an?
Self parking is free at this property.
What time is check-in at Yutorelo-an?
Check-in is from 3:00 PM–6:00 PM. After-hours check-in is not available.
What time is check-out at Yutorelo-an?
Check-out is at 11 AM.
Where is Yutorelo-an located?
Located in Gora, this ryokan is within 1 mi (2 km) of Hakone Gora Park, Hakone Open Air Museum, and Hakone Kowakien Yunessun. Ōwakudani and Museum of the Little Prince are also within 3 mi (5 km). Hakone Gora Station is 12 minutes by foot and Kowakidani Station is 28 minutes.
34 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be ready to pay for literally everything!!!
The hotel is located on the top off a very steep hill which is not mentioned on this hotel’s webpage. It takes approximately 15 minutes to get there from Gora station. They provide a free shuttle bus, however you realize that only after you check in. The dinner is pretty expensive and there are no close by restaurants, while going to the center is not an option as you’ll have to climb the steep hill once again on your way back. There are private and public onsens. The public Onsen is small and free to use (except a ¥150 spa bath tax per px). The private one is priced ¥3000 per 45 minutes which is ridiculous in my opinion! I think they should’ve allowed guests to reserve the private onsens without additional charge. There is no complementary water in the room, but they placed a vending machine “for your convenience”. They have some instant noodles and snacks for purchase in the lobby. The breakfast was Japanese and might be difficult for the western palate.
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice short stay in beautiful Hakone but the hotel is up a very big hill that is very dark after 4:30pm sunset.0
Stayed 1 night in Dec 2019

4/5 Good

Happy face iconLiked: Staff & service, amenities
Very nice stay overall. The dinner courses were delicious, and they served many interesting, seasonal Japanese dishes. Very good quality sashimi. Room was clean, with nice view of the garden. Friendly and helpful staff. It was raining when we checked out, but the staff very kindly gave us an umbrella to take with us. Facilities are a little old, however.
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Friendly Service
Beautiful place with lovely hot onsen. Amazing traditional dinner and breakfast. Free coffee in reception and shuttle back to Gora. Only downside was slightly hard futon and no blinds to block light coming from front path (but this turned off about 11 PM). Highly recommended.
Stayed 1 night in Oct 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with excellent views
Fantastic stay! My friend and I booked what I would call a honeymoon suite on the 3rd Floor (Luxery Room, Private Bathroom, Twin Beds). The room was massive and had a private soaking tub on our balcony. Another great added bonus was that they provide shuttle service from Gora Station. We just used the pay phone when we arrive and the driver was there within 5 minutes. If you're feeling adventurous, it's also easy to take the funicular up the mountain a couple of stops and then do the very short walk to the hotel. Our room also had a spectacular view of the mountains, even on a rainy day. Would highly recommend this hotel!
Stayed 1 night in Sep 2018

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