Find hotels near Gilbert Samson Oceanfront Park, Miami from ￥29,060

"Clean room, intercostal view "

"It was good"

"Beautiful resort with great service and restaurants. "

"I booked this resort to celebrate my 30th birthday, and while Ricardo and a younger gentleman with long hair and 3 other maintenance ladies (1 Haitian and 2 Hispanophones) were amazing, most of the rest of the experience was incredibly disappointing. From the moment I arrived, I felt judged; one staff member (a woman) at checkout repeatedly looked me up and down, making me feel like I didn't belong. When I mentioned it was my birthday to another staff member, it was completely ignored. The lack of transparency regarding costs is unacceptable. I was hit with a surprise $500 deposit and a $35/day valet fee that wasn't clearly disclosed. Most frustratingly, after being told my $175 parking total would be deducted from my deposit, the hotel double-charged my card for the parking and has yet to return the remainder of my deposit. I've called to resolve this, but no one has followed up. For the price of this resort, you'd expect at least basic communication and perhaps breakfast-not just two bottles of water and surprise charges."

"Run down room. The staff was rude. We didn’t even check in and canceled the booking immediately "

"Yes to all."

"Clean room. Just too much toxic refresheners on the lobby floor. "

"The room was nice"

"The hotel was very nice. My wife and I both enjoyed it. What made this visit very special was Miguel, the front desk manager when I arrived. He was both professional and warm, and was able to accommodate some needs that I had. When I return to Aventura on another trip, I will stay at the Serena and it will bevery largely due to my "loyalty" to Miguel "