ヘリテイジ パーク周辺のホテル

「La suite espectacular, la vista perfecta 」

「Clean room, a bit difficult to find the entrance 」

「スタッフが親切でした！」

「I booked this resort to celebrate my 30th birthday, and while Ricardo and a younger gentleman with long hair and 3 other maintenance ladies (1 Haitian and 2 Hispanophones) were amazing, most of the rest of the experience was incredibly disappointing. From the moment I arrived, I felt judged; one staff member (a woman) at checkout repeatedly looked me up and down, making me feel like I didn't belong. When I mentioned it was my birthday to another staff member, it was completely ignored. The lack...

「Limpio 」

「Fantastic! Best Hotel I ever stayed at.」

「Na」

「always nice 」

「It was amazing, thank you!」

「ホテルはよかったです。周りに沢山食事できるところがあり便利です」

「The hotel was very nice. My wife and I both enjoyed it. What made this visit very special was Miguel, the front desk manager when I arrived. He was both professional and warm, and was able to accommodate some needs that I had. When I return to Aventura on another trip, I will stay at the Serena and it will bevery largely due to my "loyalty" to Miguel 」

「Yes to all.」

「It was good」

「Big and comfortable rooms. Nice beds. 」

「Super helpful and friendly 」