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"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"What a great find! Everything was outstanding: from check in to check out: super friendly and helpful staff, spotless place, very well organised, great food, plentiful breakfast,… I wish I had booked for an extra night. The whole family loved it!"

"Nice hotel with excellent ambitions, but aging a bit too much. The dinner is of high quality, with high quality French cuisine (I'm French, and it matches home standards). Great onsen"

"Our host, Takashi, was amazing and made sure we had everything we needed. The property was very well maintained and included all the amenities we required, such as a washing machine. We would definitely stay here again!"

"I stayed here with my daughter and we had a wonderful time. I loved the onsen and walking around the resort and dining in our robes and slippers, so relaxing! the food was great, so many choices. "

"We had an extraordinary stay at this beautiful inn. The staff was so incredibly welcoming and accommodating. The room was quiet, well appointed, filled with delightful toiletries, and so comfortable. Both dinner and breakfast far exceeded our expectations, with fresh colorful food from the owner's farm and a warm, delightful staff. It is perfectly located at the base of the main street, walkable to everything you would want to see in Narai. My only regret is that we only had one night! I have...

"Absolutely wonderful location, amenities and staff!"

"Toilet is too small. My pee is out of target."

"The resort is surrounded by nature, very quiet and peaceful - perfect if that’s what you’re looking for. It can be a bit inconvenient without a car, but there’s a bus stop right in front of the hotel that runs at specific times and goes to the nearest train station, Shiojiri. The owner was very kind and even offered to pick me up and drop me off at the station, and he also took me to visit the old town, Narai-juku. The hotel itself is beautifully designed, with high-quality facilities and a...

"コスパで選んだため納得の上で宿泊。今回でリピート何回目かは数えきれない。"