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"Meal service was excellent "

"Our experience was wonderful. We had almost no idea what to expect at Kamanuma - we just wanted to experience a traditional style Japanese Onsen and visit the beautiful Kiso valley. From the moment the chef/co-owner (brothers) picked us up at the train station, and all through the stay, the staff were very kind and helpful. Their focus is on a relaxing stay, with quiet tatami matt rooms, a peaceful tea-stocked central lobby, and separate hot/cold baths for men and women. Baths open all day to onsen guests. What really blew us away was the veritable feast they presented for both dinner (at 6) and breakfast (at 8). A dozen items were served at each meal, comprised of local fish, prepared produce, and sake, as well as soup, miso, pickles, rice, natto, seaweed salad, pork, red deer, omelette, and more (these were summertime selections). We were the only non-Japanese there (they said they have primarily Japanese clientele, and learned and enjoyed it so much. Highly recommend!"

"Beautiful property right along the river with incredible service. The staff are very attentive and spoke fantastic english. Very nice, spacious rooms. We got to see the fire lighting ritual and had an amazing dinner. The only downside was the price of the dinner, it is not a cheap meal so make sure to check that it fits within your budget before ordering."

"Large resort surrounded by beautiful green space. Friendly services, excellent Japanese dinner and breakfast. Public, private, and in room onsen."

"A chilled space with gorgeous food and very accommodating staff."

"Good stay at the hotel. The Japanese rooms were amazing and we had a great vegetarian kaiseki dinner and really enjoyed the onsens. Would defintely recommend staying at this hotel. Only issue is transport to the location is a bit difficult if you don't have a car. We were aware of this and messaged ahead to ask about the availability of the hotel shuttle bus to the bus stop for our departure. Unfortunately, when we arrived the receptionist was unaware they had a shuttle bus and was very unwilling to check the information we were given or even help us sort out alternative travel. It led to a bit of a concerning situation for our travel plans before another staff memeber corrected her and arranged our transport."

"Big hotel.. convenient for walking near the river. Must choose new building the newly renovated one"

"Excellent service, clean rooms. Amazing private onsen pools. Fantastic experience at our first Japanese hotel."

"There's staff to welcome and orientate us upon arrival. And since it's a large hotel with 3 buildings, the staff briefed us and walked us to the building where our room was. Nice breakfast and we have 3 onsens to choose from! It's also conveniently located within walking distance or a short drive to the main sights at Gero. "