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"Great staff, beautiful property"

"The view of Mt. Fuji from the property was breathtaking. You can see the mountain in its full splendor from the rooftop. The rooftop is set up with an umbrella and seating, making it a perfect spot to relax in the evening. The sunrise can also be enjoyed from there. The staff was polite and friendly. The property has a resort-like atmosphere. The kitchen is fully equipped with essential utensils. Our unit comfortably accommodates two families. "

"Everything is excellent, top notch. The staff English is not good but they try everything to help. They were nice and very helpful. We left an expensive Jewelry in our room and we realized that when we came back home at USA, we contacted the Hotel, they immediately replied and tried every effort to send it to us. Now we have it. Thanks. We will come back the area and will stay here again next time."

"Amazing location, property in front of lake. Amazing experience."

"Breakfast was excellent. 2 locations for breakfast. One area had Japanese food. The other western food. Lots of seating space and attentive staff. Rooms are clean. Hotel has great amenities. Free shuttle to/from Kawaguchiko Sta. Lockers to store luggage. Free cold/hot water, ice, coffee/tea available in dining areas. 4 laundry/dryers. Vending machines. Microwave in dining area. 5-min walk to views of Mt. Fuji. 10-min walk to grocery stores. "

"Didn’t really feel like a spa hotel. Yes they have hot baths, but most people from the uk won’t want to go in naked. We used the bath on the balcony which was nice. Apparently there are massage chairs in the spa area. "

"Wonderful view and friendly staff, free admission ticket to the park nearby."

"The room, the staff, the condition of the hotel, the facilities (wine lounge, the garden) and the entertainment are very good. I would suggest checking-in the hotel on time so having sufficient time to enjoy the stay in Fujisan Onsen Hotel Kaneyamaen."

"all was perfect"