Find Shopping Hotels in Folkestone

"I’ve got to say the service was 10/10 and I think it was the assistant manager who went above and beyond to make sure everyone was happy and got everything they needed, will definitely be going back "

"Fantastic location and gorgeous room. While the service was efficient, it felt more transactional than welcoming, which made the experience less personal than I’d hoped."

"The room was great. Huge balcony overlooking the English Channel. Even the bathroom had a balcony. Good size modern bathroom with plenty of mirror space and nice shower. Check in desk staff was great. Bar staff friendly. Dinner (steaks and my son had a burger) at restaurant was very good. Taxis are a big problem. Sat for an hour 3 times waiting for a taxi. Almost couldn’t get one to the train station when it was time to leave. No Ubers or bus. No other options I was told by the desk clerk with no empathy. Different desk clerk than when we checked in. Fortunately I called the taxi driver we had already used and he made it a priority to get us to the train on time to catch our flight. Other than that I was very pleased with the hotel. Dover just needs Uber or more taxis. Call for a taxi LONG before you need one and expect to wait. Thank God we headed to the train station early that day. They had told us no cruise ships in port so it wouldn’t be a problem getting a taxi. That turned out to be wrong. It was raining lightly and I was told they were all doing school runs. "

"Good location to stop before taking the chunnel"

"Good experience, lovely place and in a great location "

"Check in was quick,it was very quiet but no chair in the room."

"Local"

"Great location right on the doorstep on the channel. Staff really friendly, romms clean and well kept. The bar was nice and decent variety of drinks. We didn't eat as i was visiting a friend do went out but will definitely consider using again wjen I'm back down. "

"The staff member was excellent and extremely helpful. The hotel is in a Good position in Folkstone. "