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"We stayed in a 2-bedroom, 2.5-bath luxury oceanfront suite, and it was exceptional!! The view from the terrace and living room was stellar. Amenities in the rooms were wonderful - full kitchen, laundry, beautiful crisp sheets, and spotless bathrooms. Exceptionally clean. The staff was hospitable and lovely. The "resort" was quiet - the beach was calm and relaxing. Gorgeous blue water, nice sand, respectful people, and not very crowded. Just the way I like it! The only reason I gave "Amenities" 3 stars is that there wasn't much to offer as a "resort". I would not call this place a resort. It is more like a beautiful condo complex with 2 little restaurants and housekeeping (GREAT housekeeping!!). Having Wynmara Resort right next door (a 1-minute walk) was a Godsend, since they had fabulous restaurants and bars, and a bit more action. West Bay Club is perfect for a gorgeous, quiet getaway for those who appreciate well-maintained units and don't mind walking off-property for dinner and entertainment. (Although lunch on the beach at West Bay is fabulous, as well as their drink service on the beach!)"

"The property has an inn like feel to it. It's very quiet and relaxing. The staff is super friendly and helpful. The restaurant on the property is good as well and it's only a short walk to other restaurants. The beach is amazing and the property is well kept and clean. We'll be back again. "

"Stay away!!! This hotel is unsafe and dirty!! A picture fell of the wall at 2AM in our room and could have killed my son. We found cockroaches in our $1000 a night room and in the lobby. The housekeeping staff lost their master key and we were told to dead bolt our door so we weren’t robbed or murdered. The staff were aggressive when we brought things to their attention. The restaurant staff were constantly on their phones and did not provide service. There are much better, safer accommodations for cheaper. We paid $1000 a room and feared for our safety the entire trip. We have traveled to over 65 countries and never experienced such horrible conditions and incidents. Avoid this hotel at all costs. I don’t know how they have any good reviews. "

"We loved the hotel and the location on the bay. The room was excellent and beautiful. The free continental breakfast, all day cookies and fruit and bottles of water were a treat. Zenza was within walking distance to 2 beaches and 3 great restaurants. There was also an excellent food truck around the corner. The front desk staff was wonderful and extremely helpful. We would definitely stay here again! "

"Clean Room GREAT Staff! Ask For Daniel he's the bomb!"

"The resort has become very family friendly recently, and filled with young families. Not the quiet resort it used to be."

"This was honestly amazing! The staff were phenomenal! The bartender Cortez was amazing!!!! He’s def one of the reason I will be going back to stay in this hotel. The way they made us feel so welcomed will not be forgotten "

"We had the best time and can’t wait to be back!"

"Vast. Fresh fruit. Wonderful."