We had a great time overall! Elchelande and Dasheya at the front desk did a fantastic job—they were friendly, professional, and made us feel very welcome. Garey, our butler, was also helpful throughout our stay. Marilou was very helpful as well and made a great impression. The housekeeping team was excellent, and the lady serving breakfast at Building 4 was very kind. Aaliyah at the restaurant was nice.
However, we did feel that, overall, the restaurant staff could have been more accommodating and friendly. The service there could use some improvement to ensure guests don’t feel like they’re an inconvenience.