「During staying my rental car battery was dead. Hotel staff was so kind that she contacted rental car shop and asked other customers who have battery charger.」
「Only thing I did not like was a smoking area right in front of the hotel reception where kids can frequent. It should have been at the back of the property or elsewhere 」
「Beautiful resort, third or fourth time staying here and we’ll be back again! Grounds are beautiful and well looked after, staff are all helpful, professional and friendly, specifically Michelle at the front desk who was fantastic and helped us switch to a a lakeview suite for part of our stay. Restaurants have good food, private beach is on the smaller side but still a nice touch, fishing off the marina dock is great fun! Far enough away from downtown in a nice and quieter area but still only a...
「It thought it was great that although the outdoor pool was not in operation, admission to other local options were made available!
All encountered staff members were approachable and friendly. Thank you!」
「EXCELLENT front desk service and nice room. Everything was clean and location is central with easy access for dining/shopping. Just off Hwy 97.
Next to fire hall but area was quiet. Their swimming was out of commission so I gave a slightly lower rating for amenities but hot tub and sauna were great. No comparison to a hotel I stayed at last week for the same price. I will definitely come again and recommend.
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「I had a wonderful stay at this hotel! The room was clean, comfortable, and well-maintained. The staff were very friendly and always ready to assist Breakfast was tasty with good variety.
swimming pool and water slide was amazing ! It was clean.it was peaceful and not too crowded I would definitely stay again this hotel if i go to Kelowna again...:)
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「The breakfast options where ok , Food was average , not ideal to not have it set up in an area where you dont have a kitchen , and limited people available as well.
If you cant handle proper service for Breakfast , just dont include for it !」
「We loved our stay! We had a group of girls celebrating a birthday and the front desk staff at check in were so accommodating and friendly. Our flight landed early and one of our rooms was ready so she allowed an early check in and made sure our rooms were close together. The other staff on property were very friendly. It is in such a great location for food, beach and market activities. Everything we wanted to do was within a 10 minute walk. The rooms were clean and had all the amenities we...
"During staying my rental car battery was dead. Hotel staff was so kind that she contacted rental car shop and asked other customers who have battery charger."