「I didn't realize there was a hold on funds as well as the fee to stay so that set us up for a sad stay, probably my fault for just being fairly new to staying in hotels. The guy behind the counter wasn't very personable or reassuring either. 」
「While its not one of the newest hotels in Kelowna, it was convenient option for us, while visiting a family member in the hospital.
The room was always clean, and the mattresses were very comfortable. We appreciated the daily coupons for breakfast at Ricky's, located next door. You can choose a $10 breakfast, or have $10 deducted from your menu choices.
All interactions with staff illustrated their commitment with excellent customer service. It was a very pleasant experience for us. 」
「The Hostess Suzanna is wonderful, sitting down for breakfast with her felt like I was visiting family. She went way out for breakfast, the food was fresh, creative and delicious.
Property is beautifully landscaped with a spectacular view of the lake, I enjoyed my morning cup of coffee outside on comfortable patio furniture, fully covered.
The place is spotless; comfy kingsize bed; beautiful bathroom and large walk in closet.
I have no complaints of any kind, would definitely stay there...
「Had a great stay, the staff were very friendly and helpful. It’s nice to see everyone seem to enjoy working there. We enjoyed having the facilities of both hotels at our convenience.」
