El Camino Hospital Tours

Room air conditioning unit not working, called front desk, maintenance person immediately showed up , Ended up having to move to another room, requested help with moving and maintenance person assisted. Rooms are smaller than most hotels but workable with family. Beds were comfortable and the location was the best as we were close to many venues and events in Santa Clara. Staff was always helpful. There was an incident Sunday, June &, early in the morning. Upon checking out I asked the desk person if they were aware of the situation. Police, Ambulance and fire personal all present. I think they should have been aware and offered to assist the family involved in the incident. Otherwise Staff was helpful especially Axel.

Overall great stay, friendly staff and located nicely for mountain View travel. They have a complementary sauna and spa along with workout center and pool. Unfortunately the pool was closed for repair but it looked great along with a hot tub. The TV had controls for the lighting and temperature which was interesting. You could also control them physically. There is a lack of drawer space but had a closet and some shelving to put things on. Overall it was a wonderful stay.

Breakfast is offered