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"Excellent "

"Room was comfortable. Staff excellent. "

"Room was very clean. Staff was friendly and helpful."

"Clean, great location and amazing customer service "

"Very clean, "

"I'm giving a top rating because I think it's deserved even though I could complain about a few things. We were there Christmas Eve and Christmas nights on the 4th floor in 424. The value to us was tremendous because it was one of the cheapest rooms near my family's gathering. There were a few odd quirks like most hotels, and the finishing touches weren't great. Noise was moderate and wifi was good. They either couldn't get much staffing for Christmas or lowered it on purpose, so the trash was overflowing on our floor and the breakfast buffet was below average. Lighting in the front room was oddly low. The door that separated the bedroom from all else had a glass pane that somehow amplified the front room lighting enough to wake others when someone went to the bathroom. Now that I think about it, I don't recall seeing any Christmas decorating? All that said, it was clean and comfortable and the few staff we encountered were polite and helpful. "

"We were welcomed by a friendly smile at the front desk upon arrival and immediately felt welcomed! I did not try the breakfast because I walked a very short distance to a bakery/coffee shop where we had a delicious breakfast. This was a good experience all around and we would definitely stay here again! "

"Beautiful, huge room, super clean, bed was a little too soft for our liking, and pillows were small, but overall a great stay, would stay here again, we travel to Louisville often."

"Clean room! clean shower!"