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「Very helpful front desk. She went out of her way to assist me with any requests.」

「Al principio tuve un detalle con check in, pero inmediatamente dio seguimiento la gerencia y tuvieron contacto conmigo. Agradezco el seguimiento puntual y la calidez de la gente del staff. Es un hotel nuevo, está hermosa la ubicación y muy tranquila. La comida es muy rica. El desayuno incluido muy bueno. Las camas súper cómodas. El servicio de camaristas súper cálido y amigable. Regresaré sin duda . 」

「Hotel is smashing. Very beautiful architecture. Great butler service to attend every needs in great details. Terrace of ocean view in Castle is delightful. Food in Steakhouse is highly recommended. Andalusian style bar is beautiful w sometimes live music. Service is amazing despite many gusts. Special thanks to my butler Camacho who helped us above and beyond. Never forget anything w great details. Other special thanks go to Danny Castillo of Steak house, Quillio of Italian restaurant,...

「ジュニアスイートに泊まりました。景色ぐオーシャンフロント、カリブ海に夢見たロマンティックな雰囲気でした。」

「The facilities were spectacular, the beach was exceptionally clean, entertainment was fabulous! Would defiantly recommend to enjoy their stay at Serenade. The Spa would need to adjust their prices to a more reasonable rates. Spa is definitely overcharging for their facilities use, and their massages. Facilities use as $60!! should be more like $25-$35. Massages were $199 p/p. should be more in rage of $100-150. I could have used less in "selling" from the hotel staff on the excursions. 」

「Very friendly staff, great facilities」

「Courteous check in Hotel is very clean and modern. Definitely 5 star 」

「Good」