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Low water pressure of shower

Title: Serious Security Incident and Disappointing Response I have stayed at many luxury hotels around the world, including in New York, Paris, Monaco, Cannes, Nice, Venice, Florence, and London. Unfortunately, my stay at The Royal Horseguards was the most distressing hotel experience of my international travels. During my stay, I returned to my room after dinner and discovered that the in-room safe had been damaged and cash stored inside was missing. My suitcase had also been damaged and searched. This was the first time I had experienced unauthorized entry, theft, and damage to personal belongings inside a hotel room. The incident was immediately reported to hotel management and the Metropolitan Police. The matter was serious enough that the hotel ultimately approved a 70% reimbursement of the accommodation charges. What disappointed me most was the handling of the situation afterward. Communication was slow, explanations were often unclear, and obtaining information required repeated follow-up. I also encountered billing issues relating to Dynamic Currency Conversion (DCC), which required extensive discussions before being resolved. To be fair, the hotel enjoys an excellent location overlooking the Thames and the historic building is attractive. However, a five-star hotel should be judged not only by its location and appearance, but also by its standards of security, accountability, and crisis management. Despite the reimbursement, I cannot recommend this hotel.

スタッフと顔を合わせることなく、全てメールかWhatsApp での連絡だったが問題なし。無料でランドリー設備を利用できるし、洗剤もついてて便利でした。駅、バス停、スーパーに近く、過ごしやすい環境。すぐ近くにあるパン屋さんのパンが美味しかった。