University of Oxford

I enjoyed my stay. My room was clean and comfortable. Breakfast was good. They have a small continental breakfast bar and a menu offering traditional English and Indian breakfast all inclusive. The staff is pleasant and accommodating. The Indian restaurant is excellent for dinner and they have a nice bar.

Very friendly reception, spa and concierge staff. The restaurant staff seemed very understaffed and I waited 15 mins at the bar to get a drink and a table and was ignored so I left. The spa is nice to have but in need of deep cleaning, the steam room has a lot of mould on the seat tiles, the pool has lots of sediment at the bottom near the steps and the showers need cleaning to be free from hair. My room was overall good but the door wooden frame at the bottom was rotting away due to water damage (I had an accessible room) and two of my mugs had cracks and leaked. So overall ok but some maintenance needs doing.