ラ アルタグラシアの格安ホテル

「Todo excelente..」

「excellent」

「The staff was outstanding, the food was great, and the workout facilities were top notch. There were many lovely pool options. However, the beach was a disappointment - clean and well maintained but the were rocks in the water and the beach was cramped with an insufficient supply of umbrellas」

「Love it」

「Clean room. Staff were really nice. Loved the pool. 」

「Staff in restaurant were a bit stuck-up and were not very friendly. The rest of the staff was pretty friendly in the hotel. The people in the bar also need to improve on their social skills and treat guess nicer. Many times you would go to the bar and they wouldn't even greet you. They would just say "what do you want drink", no smile or greeting or I'll be right with you or anything like that. Needs a lot of improvement in this area.」

「Beautiful place to visit 」

「Overall, we enjoyed our stay very much. However, there were a few issues we’d like to share as feedback. We had previously arranged a surprise for our anniversary, but communication stopped and it was never carried out. Also, towels were not replenished despite our request. On our last morning, we also found a very large cockroach in the bathroom. We understand this may happen in tropical areas, but we wanted to inform you. We hope this feedback helps improve future guests’ experiences.」