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"Physical environment and staff"

"The property is beautiful aside from the beauty of the park around it. 99% of the staff was fantastic, friendly and welcoming. The person checking me in was not super friendly at all. Did his job but with absolutely no kindness or personality at all. At over $300/ night, some kindness seems a reasonable expectation. The pool is beyond compare, the room was clean and well equipped. Would definitely come back and hope for a nicer front desk staff member! "

"Nice clean rooms and friendly staff."

"It’s a historic building on the National registry. When planning your visit you need to be aware of this. The building is over 100 years old, and subject to the extreme desert conditions. We found it charming. The room and bathroom was very clean, the bed was comfortable and the sheets were great. The only downside was that we arrived after a flooding and in the common area was a musty smell, but not in the room. The employees were very friendly and very informative! We were unable to take a tour of the opera house; however, my relatives had and recommended it, which we plan to do on our next trip there. "

"Great house with very friendly host!"

"Authentic vibe without the old/tired feeling. Everything well maintained and very clean. Very friendly staff, great location with easy access to Death Valley. "

"Beautiful scenery, lovely place to stay, close to Death Valley. Hosts very responsive and helpful!Nice indoor and outdoor spaces. "

"Great place to stay, close to Death Valley. Highly recommend."

"Host was excellent. Property was very clean. Excellent location and the view really is worth a million dollars. Best view of stars and Milky Way we have ever seen!"