「Very good customer service. Facility is neat and design is cool (some might not like it but I like)
Only one unfortunate thing was air conditioning was not working well. Somehow no heating but just cool function, which was not good for Oct in Boston」
「This hotel is clean. Also, I lost my wedding ring on this trip, but the staff (housekeeping?) found it for me. It was a miracle. The staff at this hotel are trustworthy.」
「Very nice, only issue not enough parking and had to park in parking garage and was changed additional 13.00 for parking which should have been included in the price is there aren't enough spots at the hotel.」
「The staff and customer service exceeds any expectations by far. They go above and beyond to ensure customer satisfaction. The staff was knowledgeable, friendly, and always willing to help. The only issue was the random alarms that kept going off at weird hours disrupting rest and sleep. 」
"Very good customer service. Facility is neat and design is cool (some might not like it but I like)
Only one unfortunate thing was air conditioning was not working well. Somehow no heating but just cool function, which was not good for Oct in Boston"
