「This hotel is clean. Also, I lost my wedding ring on this trip, but the staff (housekeeping?) found it for me. It was a miracle. The staff at this hotel are trustworthy.」
「This hotel is a marvelous hotel, very close to the Harvard Square, yet quite and cozy. There is a fire place in the lobby. Very classy and provides free coffee and tea.」
"Very good customer service. Facility is neat and design is cool (some might not like it but I like)
Only one unfortunate thing was air conditioning was not working well. Somehow no heating but just cool function, which was not good for Oct in Boston"