クレイフォード グレーハウンド トラック周辺のホテル

「I stayed for 5 days. The staff was very responsive and it was a facility that I would want to stay at again. thank you very much.」

「Parking was adequate. They went out of their way to help with cutlery when we had to bring a takeaway home.」

「Staff were great and even helped me with surprising my daughter!」

「1階がパブ。 一般的に考えるホテルとはかなり異なる。 朝食の時間帯、ホテルの出入り等十分調べ、承知した上での利用が必要。 上記の件で、ややクレームをしたが対応した女性の態度には驚いたる」

「The staff are great; friendly, helpful and attentive. The food was amazing; evening meal and breakfast alike. The spa was relaxing and has all that we needed. The room was clean, well equipped, and comfortable. The entire experience was enjoyable and relaxing. Well worth the trip from Leeds. 」

「Staff was friendly and the room was good 」

「Lovely place to stay」

「1人1部屋の予約のはずが、1人の予約に対して、複数部屋予約されていることが当日宿泊した同僚の連絡で判明、複数部屋が予約されていること自体を知る方法もなく、ホテル側に確認しても予約してサイト Hotels.com 側でしかキャンセルできないから、そちらで確認してくれと言われる。Web委記録上やメールの予約確認以外に予約したこともなく、記録もないため、Hotels.com に電話連絡しても複数予約が判明せず、まったく話が通じない状態に。。。メールをしても返信はなく、デポジットのアカウントに不明な予約分をチャージされることになり、最悪の状況に。 システム上で何か問題が起きたとしか思えないが、Hotels.com は一切反応なく、調査や対応もない。あまりに酷い対応、オンライン予約サイトの落とし穴、利用には十分注意ください。」

「This was a quiet clean place to stay. Would stay again. 」

「Very disappointing and misleading experience This property was extremely disappointing and did not match the photos or description at all. The conditions were poor and felt uninhabitable. The listing is misleading—this is not a hotel or an apartment, but a very small room inside a house, which was not clearly communicated. The check-in process was very poorly managed. We did not receive any email or instructions on how to access the property. Additionally, the address listed on Hotels.com was...

「Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday.」

「I only went to the place to distress and I think I achieved my aim. I had a good night's sleep.」

「The communication was excellent with the property manager. Clear instructions were given 」