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Sunborn London

4.0 star property
Waterfront relaxation with dry cleaning services and English breakfast options; nearby attractions are within easy walking distance.

Choose dates to view prices

Sunborn London offers modern amenities and marina views. Guests can enjoy a drink at the bar, use laundry services, or relax on the scenic terrace. The hotel provides free in-room WiFi and a 24-hour front desk, convenient for ExCeL Exhibition Centre visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
The current price is ￥21,925
￥26,310 total
includes taxes & fees
May 25 - May 26

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Sunborn London pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sunborn London?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sunborn London on May 25, 2026 start from ￥21,925, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Sunborn London?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sunborn London?

Check-out is at 11 AM.

Where is Sunborn London located?

Located in Docklands, this hotel is within 1 mi (2 km) of Thames River and ExCeL Exhibition Centre. The Arena is 1.9 mi (3 km) away. Custom House Station is 6 minutes by foot and Royal Victoria DLR Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 849 out of 1210 reviews
Rating 8 - Good. 245 out of 1210 reviews
Rating 6 - Okay. 75 out of 1210 reviews
Rating 4 - Poor. 26 out of 1210 reviews
Rating 2 - Terrible. 15 out of 1210 reviews

Reviews

Verified

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, good selection of buffet breakfast food.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Spencer

Yes all food was amazing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay, excellent bar with a view. Cracking three course meal
Stayed 1 night in Apr 2026
Verified

8/10 Good

Abu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent and pleasant atmosphere with great views nestled amongst Londons great gems
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a amazing place, everything, everyone the the staff were perfect in every way, the room was beautiful, the bar was amazing and what a entrance when you walk outof the lift wow.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lavine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a good selection. Beautiful hotel. Every single staff member was polite and welcoming.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay, lovely room, very comfortable. Dinner excellent. Staff very good. Would definitely stay again.
Chandelier a d staircase
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sithandile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the food was beautiful and taste 😋 clean in our room. I will come back again...
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic alternative hotel and well worth the location being a little way out of central London. Rooms very generous size, all areas of ship spotless, staff very pleasant. Food in bar was delicious. Only negative during entire stay was that the cooked breakfast buffet food was barely warm. Would definitely stay here again, fantastic place to stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
An amazing stay in this beautiful floating hotel! Lovely staff, spotless room and lovely food.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you book the restaurant, it fills up fast. Although the bar has a nice view and also serves food.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming. Room was clean and lovely. Bathroom a little dated, with some cracked/ chipped tiles but nothing that affected our stay. Great location for ExCel and perfect to relax in the deck on a sunny spring morning.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Very comfortable bed in a good sized room.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious clean room. Nice feel to the place service good & food lovely
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay at this unique hotel, an amazing surprise for my daughter's 11th birthday. Staff went above to make her feel special and the in the room they had got her a balloon, card and chocolates. It really made her day!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, helpful staff, great location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities
Great staff and location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Lovely room, friendly staff and great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Caroline

Liked: Staff & service, property conditions & facilities
Beautiful stay, clean room loved the balcony and fabulous breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Lovely place lovely staff food was really good as well we hope to stay again next year when we go to London
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome, nice rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was part of a surprise birthday gift and it did not disappoint. Friendly and helpful check in by the member of staff on duty. We had a room with a river view which just added to the experience. We were only there for one night but in that time everything we needed was there. Breakfast was nice and hot but as in any hotel that we have stayed in it does get busy at peak times and sometimes you will need to wait for items to be replenished. Would we stay again, definately!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional, from start to finish it was a very classy experience. We stayed in the classic room, river view. I cant imagine the dock view would have privacy. And if we stayed again would love to splash out and stay in the Executive room. The breakfast buffet had a wide selection of cold and cooked food, all of high quality. We enjoyed our stay very much. Only negatives were that the TV was small, not many UK sockets in the room, and my partner felt too many large mirrors but I didn't mind the latter.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Great stay lovely clean room spotless bathroom. All the staff very friendly
Stayed 1 night in Jan 2026