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"Really bad breakfast."

"Excellent breakfast buffet. Nice large TV but had connectivity problems. Easy to access from local major highways."

"The property was very nice but the experience with the front desk and one of the bar tender was not the best. Put it this way, i will not be going back to the Hyatt in the national harbor. It started the minute i book the room, i called to make sure that we got the with the river and ferris wheel. I was told i did, once we arrived to the hotel. The front desk lady was ruled and dry even after saying hello in spanish. She acted like she didnt hear me. After speaking to her again, than she responded to us in English. I ask her again if she spoke spanish and she yes. I really dont way people takes job like this, when customer services is a big thing. After all of that, we did not get the room that i had called to confirm. It was just a parcel room. We tread to give the hotel chance but then the bar tender. Right before taking our order, she apologized to us about not having a good memory. 10 minutes after giving us our drinks. She comes back giving us a second round. We thought she was giving free drinks so i ask her. Is this free, she saids no. Then she said, we order those drink. How can we order a another drink, when we hadn't taking a second zip from the first one. Then with an attitude she saids to us that she place order with just one bar tender when she was the one to give us our first order. The hotel is very clean but none of the matters if the services and the experience you got than everything else means nothing."

"Friendly staff. I arrived earlier and the lady helped me to check in earlier."

"Check in was super easy and the staff very friendly. Room was clean and very comfortable. "

"We stayed at this hotel with our family and overall had a very pleasant experience. The property was exceptionally clean, well maintained, and comfortable, which made our stay relaxing and enjoyable. The rooms and common areas were spotless and clearly well cared for. The only downside was the breakfast. While the buffet offered decent options, it was the only choice available and was very steeply priced, which felt disappointing, especially for families. Aside from the breakfast cost, we were happy with our stay and would consider returning."

"The breakfast buffet was excellent, fresh , and tasty. Beds were comfortable and fresh. No surprises and just good basic services. "

"Pleasant staff. Great location"

"Clean room, great customer service. And everything in the room we got worked excellent. Breakfast is good, overall my experience was great and would come back here if I were to take another trip to Washington!"