Fair Oaks Mall

Convenient location on a quiet, tree-lined, residential street. Pet-friendly is a plus. Staff was friendly. Rooms are basic, if a bit dated, especially the funny kitchenettes. The bathroom had been fairly recently updated. Room for improvement: Only two towels provided in the bathroom; no extra blankets. We stayed on an unseasonably cool, spring night and the fan coil unit in the room seemed only able to produce cold air. We were cold.

Issa was exceptional with his recommendations and professionalism!! Staff worked diligently in keeping the space welcoming and clean!!

This hotel cost me over $700 for two days. Not sure if it was just my room, but the bed sheets and room itself was nice; however, the bottom walls were warped from water damage, the floors near the bed leading to the bathroom stayed wet even after wiping four times. I placed a towel on the floor and when I returned from the casino it was soaked. Water rises from in between the wood panel floors. This is with or without taking a shower. I didn't notice it the first night because thought i just tracked water from the shower myself. Make sure you check the floors and walls when you stay here and look for water damage. I now have to use my inhaler daily from the mold exposure, when I haven't had to use it at all this year. The casino is nice, but For $700+ I couldve just stayed at a cheaper hotel nearby with better rooms. The house keeper knew about the issue; impossible not to know. They shouldn't have allowed anyone to stay in that room health wise. I didnt report it because I only noticed the next night after coming back to the room because I Spent most of the day in the mall so I just stayed that one more night. A mistake on my part because my lungs are irritated. I dont usually leave reviews, even when I get bad service, but have to in this case because this can impact someones’ health. The Staff are friendly and nice but this is unacceptable.