Check in and out was smooth. The staff was friendly and the room was clean and just as pictured. There was a mess in the hallway from the cleaners dumping a rooms garbage into their cart that was left for over a day. Besides that gross site everything else was wonderful.
Kasondra
2024 年 5 月に 2 泊滞在
4/10 (不満)
Tiffany
家族旅行
2024 年 4 月 29 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would have done more researching before booking at this location. I thought booking at a Hilton, they would have had slightly higher standards but I could have stayed in a motel for what we received. I booked the room for 4/26/24 - 4/29/24 with all intentions of being able to take my kids to the pool after our busy day or if we got rained out of our event we had something else to do. Only to find out the pool was out of service.
On 4/27/24 I took my son to get breakfast and was reading their menu on a stand outside of the dining area I barely got to read any of it before a waitress came and told us to come sit down it was included no worries, they got us a cranberry juice and coffee and then my son decided to get a bagel, it was rock hard, he took one bite and said it was disgusting and he couldn't eat it.
Because the woman told us it was included we got up to leave and was chased down to sign a check so it could be billed to our room. I immediately went to the front desk to explain and was told it would be taken off the room bill (not sure yet if it actually was)
We were so upset about the overall experience at this location we checked out on 4/28/24 even though we were booked and paid in full for another day.
The hotel is also right next to the fire station so you will be hearing fire whistles from next door 24/7.
There is also no overhang for smokers, so when it's raining they are smoking right next to the front door where the only overhang is located.
Tiffany
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Sydney
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sydney
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Robert
家族旅行
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, desirable hotel.
Robert
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Aurelia
家族旅行
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel
Aurelia
2024 年 4 月に 1 泊滞在
4/10 (不満)
Kia
2024 年 4 月 18 日
Kia
2024 年 4 月に 1 泊滞在
6/10 (普通)
Kia
家族旅行, 小さなお子様連れの家族旅行
2024 年 4 月 18 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Stay wasn't pleasant, my room had ants, we were awaken by a false fire alarm at 3:30 am. I confirmed my booking several times with staff to assure my stay was for 2 day so that there would be no confusion with my room. On the second day they deactivated my key. Breakfast was not included and the room was over 150 a night. The good thing about the room was the location, near a small, sport venue.
Kia
2024 年 4 月に 1 泊滞在
8/10 (良い)
Kathleen
家族旅行
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All was great EXCEPT for the hour of on and off fire alarm alerts going on starting at around 2:30am. It was unsettling to have that go on and off so often, supposedly due to a malfunction.