クリーブランドのダウンタウン ホテル

「Shantee at the front desk was very friendly and helpful with the check in/check out option. It’s so nice to see someone who has a passion for her job and helping others」

「Hotel & room were really beautiful. We had a superior king room that was perfect for a couple stay. My only “complaint” was there weren’t enough hooks for towels, robes, jackets, etc in the room. 」

「Nice staff, convenient location」

「ダウンタウン中心部から少し離れているが徒歩圏内で、施設自体は決して新しくはないが、その分価格帯も少し安いので、総合面ではよかった。」

「******」

「入口及び外観は古いが内部は非常にきれいで清潔」

「Great place good customer service would happily stay again」

「浴槽があり、湯船に浸かることができました。 5泊しましたが、部屋の掃除は一度も入らず、タオルだけはフロントで変えてくれました。 コンベンションセンターまでは歩いて10分くらいでした。」

「Very friendly staff. Great for pets. Loved the location」

「Spacious kitchen...giant city view windows. Quiet placr with washer dryer setup available. Can't say enough good things about this place. If we come back to Cleveland, we'll definitely be back.」

「Everything was great about this place」

「Yes the spa was amazing. First time experiencing it. Very professional staff, made you feel very comfortable and relaxed. The atmosphere was very comfortable. Will recommend it.」

「this is the second time to stay for us and both of the time we were very much enjoyed to stay. the club/bar at B1 is really cool and many party at the weekend and you can go to the rooftop bar AZUR in summer. great location. Not like famous luxury hotel but if you like this style like W, you would love this hotel.」

「There were previous reviews that commented on it not being very clean. We brought a bunch of cleaning supplies and our own linens. We ended up not needing any of it. The rooms, furniture, and linens were spotless. The only issue is there is an area under the stairs to the lower level that is inaccessible, so thing that fall onto the stairs and then down under it cannot be retrieved. It is just a design flaw and not the fault of owners. Parking and entry to the building is secure. 」