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Best Western Hotel Fino Shin-Yokohama

Photo gallery for Best Western Hotel Fino Shin-Yokohama

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Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi

Overview of Best Western Hotel Fino Shin-Yokohama

Best Western Hotel Fino Shin-Yokohama

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
222-0033, Kanagawa, Yokohama, Shin-Yokohama, Kohoku-ku

Explore the area

  • Popular LocationShinyokohama Raumen Museum4 min walk
  • Popular LocationYokohama Arena11 min walk
  • Popular LocationNissan Stadium13 min walk
  • AirportTokyo (HND-Haneda)33 min drive

Choose dates to view prices

About this area

Yokohama

Best Western Hotel Fino Shin-Yokohama is located in Shin-Yokohama, a neighborhood in Yokohama, and is near a metro station. The area's natural beauty can be seen at Tokyo Bay and Yamashita Park, while Anpanman Museum and Susukino are popular area attractions. Check out an event or a game at Yokohama Arena, and consider making time for Yokohama Cosmo World, a top attraction not to be missed.
Visit our Yokohama travel guideOpens in a new window
Map

What's nearby

  • Shinyokohama Raumen Museum - 4 min walk
  • Yokohama Arena - 11 min walk
  • Nissan Stadium - 13 min walk
  • Kishine Park - 4 min drive
  • Yokohama National University - 16 min drive

Getting around

  • Shin-Yokohama Station - 5 min walk
  • Kita-shin-yokohama Station - 18 min walk
  • Haneda Airport (HND) - 33 min drive

About this property

Best Western Hotel Fino Shin-Yokohama

3-star Yokohama hotel in Shin-Yokohama, near Yokohama Arena
This smoke-free hotel features a restaurant, a 24-hour business center, and valet parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Hotel Fino Shin-Yokohama offers 108 accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Housekeeping is offered daily and in-room massages can be requested.

Languages spoken

Indonesian, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (JPY 2000 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

More

  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Slippers

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Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Fino Shin Yokohama Yokohama
Best Western Hotel Fino Shin-Yokohama Hotel
Best Western Hotel Fino Shin-Yokohama Yokohama
Best Western Hotel Fino Shin-Yokohama Hotel Yokohama

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 72 out of 123 reviews
5 - Excellent 59%
Rating 4 - Good. 39 out of 123 reviews
4 - Good 32%
Rating 3 - Okay. 11 out of 123 reviews
3 - Okay 9%
Rating 2 - Poor. 0 out of 123 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 123 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cost/performance !
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude staff
Location is pretty good, quiet area but everything necessary around. Check in was quick and room was satisfactory. Everything was fine until next morning. I went to get the car and my wife and daughter checked out. At check out, female staff very rudely told them they had been noisy and another customer complained.. WHAT THE HELL.. this is extremely unprofessional behavior by the staff. We had a 1 year old daughter, we all went to bed at 8pm, got up around 5:30 and didn’t make any unusual noise. First if all, how on earth would they pin point that to us? Second, it’s a hotel. The staff should have either called the room after the complaint to inquire or just apologised to the customer..NOT rudely complain to us. Very very bad
Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 1 night in Jan 2021