Chilehaus Tours

Great room. Friendly staff. Only two EV chargers - they could benefit from having more these days.

Spacious and clean room, cot was provided. Very friendly staff! Great play areas for kids. Sadly the restaurant, Das Kulinarium, was closed and their own buffet could be improved on. Overall we had a really nice stay!

The hotel was nice, bus stop outside and train station a few stops away although walkable. Breakfast was okay, hot and cold food although hot food is limited and not replenished enough during breakfast hours. From my observation, the dining area can be a bit messy with food on the floor that is not cleaned up efficiently but the limited staff on the floor do work hard to clear tables. My room was “cleaned” but I noticed they didn’t change the sheets because there was a mark on my pillow before I left the room and came back to it. The shower area is open plan so be cautious if you want a bit of privacy but the toilet is separate. The mini bar was stocked with apple juice, a lemon and a berry drink, sparkling and still water as well as a kettle and some teas which is restocked daily so that was nice. If you want to food from outside the hotel, you would either have to walk or take public transport/taxi as there is not really any restaurants local, I walked to Edeka supermarket which was well equipped for things you may need. There’s a fuel station across the road from the hotel as well. Checkout is 11am but I paid €15 to extend until 12. Overall, it was decent and in a quiet area.