チェシャー ウェスト アンド チェスター ホテル

「Clean room 」

「Great breakfast, ample parking, staff courteous 」

「Very enjoyable overnight stay on a dinner, bed and breakfast package. The room was lovely, as was the facilities and food. 」

「快適なベットとスタッフの対応の良さでおすすめのホテルです。」

「地域のハブステーションであるチェスター駅の目の前にある立地がとにかく便利。 内装やスタッフの対応など、全体的には四つ星ホテルとして申し分なし。 泊まった部屋のトイレの水がやたら流れづらかったのだけが気になりました。 あとはバスタブもある部屋だったのは良いとして、シャワーガードの扉が短いので慣れてない日本人にとってはちょっと扱いづらいかもしれません。 それらが問題なければ、おすすめできるホテルです。」

「毎日しっかり清掃していただいた。 また朝食も毎回アレルギーの有無を確認されていて丁寧でした。」

「Unexpected Early check in! Friendly staff! Strongly Recommend to book this hotel when you visit Chester! 」

「I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. 」

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「We have stayed here before and it was perfect. Unfortunately this time round it wasn't. The room was cold. We put the heating on which was switched off at some point during the night. Leading to me having excruciating pain. Then there was a huge amount of noise through the night above and at the side of us. I think we were place next to staff quarters or where they do work in the hotel. Didn't sleep at all and it was frustrating. But the Spa was amazing and Anastasia was brilliant.」

「可愛らしい部屋で、必要なものは揃っています。ですが、ポットについては何ヶ月洗っていないのだろう？というくらい抵抗がある汚れ方をしていましたので使いませんでした。ポットを使う予定がある方はご注意ください。 立地は大聖堂も近く、観光にも便利ですが、駅からスーツケースを引いての徒歩移動は無謀です。タクシーの使用をお勧めします。」

「It was last minute plan change from my usual stay in old hall not too far from this hotel, just being curious to find another one. Not so sure was that a right decision, Building is beautiful and amazing gland entrance and big room, however, the service is not that good. Bistro is full of student part timers, not many choice for break fast, a bit shaby as high grade hotel. My sister who does not live in UK did not have the idea of having a cold croissant for breakfast put it to toaster which...

「We have stayed numerous times, but unfortunately they seem to be on a downward slope of decline. Rooms are tired, make up mirror was chipped badly and the handle came off the shower wooden floors scratched really bad. Ordered room service and was asked to pay for it there and then which made me feel as if we were going to do a runner I’m not pay!! Check in at 3pm and only had one member of staff on and was not happy and welcoming at all. She needs to go on a customer service course. We had to...

「ホリデイ・インの中でもとくに設備やサービスが充実していた。」