チェルムズフォードのスパのあるリゾート & ホテル

「Very friendly staff and a most comfortable stay. Great breakfast.」

「overall very good」

「The room was suitable for our short stay, however with such lovely expanse of grounds it was therefore unfortunate that the view from our room was a 12foot high brick wall. Despite there being no air conditioning the room had a patio door which once open cooled the room. Upon request the hotel provided a fridge for my elderly mothers insulin, unfortunately the fridge was faulty and froze the insulin which caused a unplanned medical issue. They were quick to provide another fridge which was...

「A great stay in great location」

「The rooms are clean but lack basics. No water in the rooms. You cannot get food after 10pm. The jacuzzi is designed to kill you. There is so much chlorine it feels like a gas chamber. Its awful. Its supposed to be relaxing but you leave crying. The sauna and steam rooms are great. The swimming is good and perfect temperature. I asked one of the staff to reduce the amount of chlorine but she just said its not my job. She looked like the cleaner. The lady at the spa Danielle was just great. She...

「There was no AC. being a listed building makes it hard to install AC. the room was so hot it was almost unbearable. One sash window could only open about 20cm at the bottom, as secondary double glazing had been installed it was not possible to open the top part. The other window only opened at the bottom but would not stay open so staff put a cushion there to keep it open. They gave us another fan which helped. Because of the heat in the room we could not close the curtains at night as that...

「Room was clean and easy to park」

「部屋の広さやベッドの大きさは十分で、快適に過ごせました。繁華街から少し距離があるため、食事先が限られてしまうのは難点でした。 ただ、ホテルのレストランは素晴らしいので、特に問題はなかった。」