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Down Hall Hotel

4.0 star property
Hotel in Bishop's Stortford with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Down Hall Hotel

Lobby sitting area
1 bedroom, premium bedding, down comforters, in-room safe
Property entrance
Lounge
Lounge
Down Hall Hotel combines countryside charm with comfort. Guests can book a hot stone massage, play tennis, or wander the gardens. The hotel offers in-room WiFi and multilingual staff to assist with any needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly
The current price is ￥22,866
￥27,440 total
includes taxes & fees
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Classic Double Room

8.6 out of 10
Excellent
(34 reviews)

Highlights

Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
Portable fan
Down duvet
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Double or Twin Room

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Premium bedding
Down duvet
Portable fan
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Plasma TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Portable fan
Down duvet
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room | 1 bedroom, premium bedding, down comforters, in-room safe

Estate Patio Room

Highlights

Patio
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Portable fan
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
CM22 7AS, England, Bishop's Stortford, Matching Road, Hatfield Heath

What's nearby

  • Hatfield Forest Country Park - 10 min drive - 9.6 km
  • The Gibberd Garden - 11 min drive - 9.3 km
  • Mountfitchet Castle - 15 min drive - 18.1 km
  • The Henry Moore Foundation - 19 min drive - 18.1 km
  • Epping Forest - 25 min drive - 27.3 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪Queen's Head Inn - ‬9 min drive
  • ‪White Lion - ‬9 min drive
  • ‪Secret Garden - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

Upscale hotel in a rural location
At Down Hall Hotel, you can look forward to a terrace, a garden, and a playground. Treat yourself to a Swedish massage, aromatherapy, or a facial at the onsite spa. The on-site British cuisine restaurant, The Grill Room, offers breakfast and dinner. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court, and express check-out
  • Express check-in, a 24-hour front desk, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 98 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch plasma TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and portable fans

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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The price is ￥11,441
￥13,729 total
includes taxes & fees
Nov 2 - Nov 3
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Is Down Hall Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Down Hall Hotel?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Down Hall Hotel on Nov 13, 2025 start from ￥22,866, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Down Hall Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Down Hall Hotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Down Hall Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Down Hall Hotel located?

Situated near the airport, this spa hotel is within 6 mi (10 km) of Pishiobury Park, Hatfield Forest Country Park, and Saint Nicholas Church, Moreton. The Gibberd Garden and Rhodes Arts Complex are also within 9 mi (15 km).

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Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent venue - super clean very helpful staff and an amazing massage . Nothing not to like !
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, room food spa was so relaxing, staff were helpful n friendly nothing to fault..would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our anniversary here and absolutely loved it
Stayed 1 night in Jul 2025

10/10 Excellent

taz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and venue.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, stylish hotel set in gorgeous grounds. Friendly and helpful staff and excellent amenities.
Stayed 1 night in Jul 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Great food
Stayed 1 night in Jul 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, fantastic food in the garden restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, couldn’t do enough for you, polite, respectful and had a great sense of humour if you joked with them!
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Aug 2025

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful and peaceful stay for my birthday - staff very kindly upgraded my room. I had the most relaxing facial at the spa which was worth every penny! I also really enjoyed the fish and chips from the restaurant. Cleanliness was overall good, but could've been improved when it came to stains on the sofa in the room, occasional hairs left on furniture and insects found in-between the window frames. I understand some of these can be difficult to remove, but that attention to detail would've have made the stay 10/10 for me.
Stayed 1 night in Jul 2025

6/10 Okay

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but unfortunately no air con and was unbelievable hot in our room
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and surroundings. We were wedding guests for the steel/leach wedding 10/9/25. Room was lovely. We were VERY disappointed being in a room, 210, with NO view due to the roof being outside our window,
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had an overnight stay, lunch was lovely, rooms were may available earlier for us. Good nights sleep, bathroom was big and clean. Breakfast was expensive for what was available, asked for a croissant but was told they had all been eaten.
Stayed 1 night in Jul 2025

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine country house hotel

Fine country house hotel with excellent service. Food is pricey but good quality
Stayed 1 night in Apr 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Hotel

The best hotel, so dog friendly I love it every time I stay, thank you!!
Stayed 1 night in Feb 2025

10/10 Excellent

giles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful building a real treat to visit &’stay … our bed extremely comfortable too and all the staff we met were so nice & helpful too.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place pleasant hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Amenities
Beautiful interior, nice staff and shame about the boring gardens.
Stayed 1 night in Apr 2025

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor, lovely staff and food was excellent
Stayed 1 night in Oct 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, room comfort

Down hall

Beautiful hotel in beautiful grounds. Service in the bar good. Great cosmo’s. Nice breakfast. Everything hot and well cooked and presented.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, facilities good and location excellent
Stayed 1 night in Apr 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, room comfort

Lovely stay despite challenges

On arrival reception staff tried hard to find a suitable room for us. My friend has mobility issues and the main house has no lift. A room was found in the West Wing which does. The room was clean and spacious, the beds were comfortable, tea and coffee making facilities very welcome. Unfortunately, although the bathroom was large with double wash basins my friend was unable to use the shower which was over the bath. She used the showers in the spa for the duration of our stay. There was a good choice of breakfast hot and cold food and beverages, in pleasant surroundings, with friendly, helpful staff. Would recommend but be prepared if you are visiting with friends or family with limited mobility.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mitchell & Tracy 60th Treat

Lovely venue, very professional and helpful staff, food high standard, rooms spacious and shower bathroom high standard.
Stayed 1 night in Nov 2024