Overall good experience, but bit disappointed by the small choice on the room service menu, was essentially just a burger and chips....
Charlotte
2024 年 4 月に 1 泊滞在
6/10 (普通)
Emily
カップルで旅行
2024 年 3 月 25 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Room service was so bad its took them about 2 hours to bring up some towels also only a few choices you can pick for food and the prices of things are really expensive. When we had alook around we round that our 1 bed-room suite wasnt cleaned the floor,i think they should have a better choice of food even when we rang for room service and and asked for two cooked breakfast they told me no sorry its lunch time so we only have sandwiches or chicken cuzzy,if you go to a hotel you should be able to get what ever food you want and also if you dont eat early in the morning and want a breakfast in the afternoon then they should do so also couls obly use the gym for free not aloud to ues the pool you have to pay for it and also when your spending alot of money it should be in the price.
Emily
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Karl、Redditch
2024 年 3 月 18 日
Karl
2024 年 2 月に 1 泊滞在
2/10 (非常に不満)
Ka Ho
カップルで旅行
2024 年 3 月 10 日
気になった点 : 清潔度、施設のコンディションと設備
It's really smelly due to the new refurbished. That's made me and my husband dizzy. So uncomfortable.
Ka Ho
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Emily
2024 年 3 月 9 日
Emily
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Andrew
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really good
Andrew
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Freddie
2024 年 3 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would very much recommend this hotel. Handy for Bluewater- bus goes to Bluewater every 12 minutes from a 10 minute walk down the road. Our rooms had lovely views over the Dartford Bridge.
Upon arrival we unfortunately didn’t receive a warm welcome, it was late in the evening but the check in experience felt too rushed and we weren’t told the checkout time or anything about the leisure facilities- we were only told the times for breakfast and where our rooms would be. This was a shame and did not meet our expectations of a Hilton. However all the other staff and checkout was superb so I’d imagine it was just one member of staff rather th