「Absolutely stunning resort. We really enjoyed our stay. The villa was lovely and the kids had a great time in the heated pool in our backyard. The activities at the entertainment center were fun.
A few things which can really enhance the customer experience. Firstly, the pools in the communal areas need to be heated as they are ice cold and unusable - it was a shame that no one was in them even though the resort was busy on the long weekend. My kids tried to go in there but again it was way...
「The Room is Great, nice design and very comfortable. The hotel need to make more out of the service for braekfast, coffee shop - there should be more food in the hotel - and cooffee in the room.
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「Breakfast was great. A lot of options to choose from. Hotel was very clean, amazing finishing with marbles shows great aesthetics. Its location is also in close proximity to a lot of business hubs. Will definitely try to stay here again. Only downside was they charged me half day’s price for early check in at 9am - but receptionist was courteous to include complimentary breakfast for that half day.」
「Is a Palace!!! Beautiful, stunning and the service is very exceptional and exclusive attention, you realize that the Saudi people are very happy that you are visiting their country and explain with detail their culture, and history. Me and my family were so satisfied with their friendship and respectful interaction. Saudi Arabia is very safe and friendly country and we will be back next time for a different town and keep appreciating their culture!!!! 」
「Really great hotel in a quiet area, convenient for the motorway and Roshn Front. Great welcome by reception team. Lovely rooms, lovely, clean and spacious. Have not had the opportunity to fine as yet, but hoping to do so on my next stay.」
"The towels smelled chemical cheap perfume. I informed them many times that I have a chemical allergy but they didn't seem they take care of it and continued to provide me smelly towels. They said to me it's a softener but I don't think it's a softener because the towels smelled in spots."
