「The hotel was very clean and the staff was nice. I didn't like that they put a charge on my card "in case I did something to the room" that would be reversed in 5-7 days. Other than that this hotel was definitely a place that I would highly recommend. 」
「This hotel is a breath of fresh air at Paso. It is a place to be! Modern design and yet warm and welcoming. Stuff is extremely kind and accommodating. Saltwater pool is a special touch.
David, front desk, made our trip extra special with amazing upgrade as a Hilton diamond members!」
「We loved our stay here. In fact we extended one more nights stay. The room was clean with all the aminities. Enjoyed their small grass area to have our drinks. There was a cute koi pond just outside our room, that we enjoyed very much.」
「We both loved the new look inn. We stayed in the old pacific grove inn but this version is so much better. Beautiful rooms, clean with wine and a great breakfast. The staff helps the reasons for loving the inn. Friendly, informative. We will for sure come back. 」
「Wonderful location right near the beach. Nice pool/hot tub/ firepits. Yummy breakfast served to room. Loved that it was pet friendly. Easy parking right near room. Very friendly and helpful manager- thank you Doug!!😊」
「We loved the Madonna Inn. Such a cool, charming hotel. The decor was crazy and so much fun. The pool was exquisite. Food was so so but the service was really grea. 」
「Hotel was beautiful and new. Very convenient. Staff helpful and cordial.
Just a little reminder at end of stay that we would have appreciated more than two cups and coffee discs. Had to find housekeeper on a few days to get more since we were there for almost a week. Suggested they put more in initially or replenish daily.
Only other issue was loud grating noise when pulling sliding bathroom door closed. Appeared to just need some oil! Staff took note of these issues as we checked out and...
「The hotel was really nice. The outside could’ve been kept up. There was a lot of leaves and dirt and stuff outside our door and around the property and there were a lot of kids that checked in that were annoying but overall it was a great hotel.」
「We stayed in the pet friendly family suite and we loved the amount of space we had. Seperate living room and bedroom with a kitchenette between the two and a large bathroom. Furniture was a little dated, but dogs didn’t mind 😂. Hubby had a nice soak in the spa each evening. Beautifully maintained grounds.」
「Check in was very easy and quick. The staff who assisted us is very pleasant and professional. Lovely sitting area and the pool and hot tub were clean and we used both. Our room was very neat and presentable. We always have a good experience when we stay here. 」
