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Hotel La Joya

3.0 star property
Hotel with private beach, full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel La Joya

Exterior
Aerial view
Suite, 2 Queen Beds, Garden View (with shared terrace) | In-room safe, desk, free WiFi, bed sheets
Room, 1 King Bed, Garden View (with shared terrace) | In-room safe, desk, free WiFi, bed sheets
Sports facility
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is ￥24,997
Price available on 2024/5/17

Check out the area

Map
77400, QROO, Isla Mujeres, Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20
  • Popular LocationPunta Sur12 min walk
  • Popular LocationDolphin Discovery5 min drive
  • Popular LocationIsla Mujeres Ferry Terminal8 min drive
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Room options

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace) | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette | In-room safe, desk, free WiFi, bed sheets

Penthouse, 1 Bedroom, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette | In-room safe, desk, free WiFi, bed sheets

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Close to Garrafon Natural Reef Park

Dining

Bahía Tolok

Isla Mujeres
Pool
Spa
Kids pool
Parking included
8.8 out of 10, Excellent, (148)
The price is ￥12,510
￥21,503 total
includes taxes & fees
May 18 - May 19
Bahía Tolok

About the neighborhood

Isla Mujeres

Located in Isla Mujeres, Hotel La Joya is near theme parks and near a private beach. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Gaviota Azul Beach. Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting. With scuba diving, snorkeling, and parasailing nearby, you'll find plenty of adventures in the water.
Visit our Isla Mujeres travel guideOpens in a new window

What's nearby

  • Parque de los Suenos - 5 min walk
  • Punta Sur - 12 min walk
  • Dolphin Discovery - 5 min drive
  • Isla Mujeres Ferry Terminal - 8 min drive
  • North Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 123 min drive

Restaurants

  • Punta Sur - 12 min walk
  • IceBar Mexico - 3 min drive
  • Kin Há Isla Mujeres - 6 min walk
  • Mar Bella - 17 min walk
  • Playa Tiburón - 3 min drive

About this property

Hotel La Joya

Hotel by the sea
You can look forward to free continental breakfast, an airport shuttle, and a terrace at Hotel La Joya. This hotel is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Treat yourself to a deep-tissue massage at the onsite spa. The on-site international cuisine restaurant, Las Mañanitas, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a vending machine
  • Tour/ticket assistance, beach umbrellas, and luggage storage
Room features
All guestrooms at Hotel La Joya boast perks such as furnished balconies and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Mañanitas

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

Does Hotel La Joya have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM–7:30 PM.

How much does it cost to stay at Hotel La Joya?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Hotel La Joya on May 17, 2024 start from ￥24,997, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel La Joya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Joya?

Self parking is free at this property.

What time is check-in at Hotel La Joya?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel La Joya?

Check-out is at noon.

Does Hotel La Joya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel La Joya located?

With direct access to the beach, this Isla Mujeres hotel is within a 5-minute walk of Garrafon Natural Reef Park, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and Cancun Underwater Museum. Parque de los Suenos and Capitán Dulché Museum are also within 10 minutes.

Hotel La Joya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 261 reviews" "
Rating 8 - Good. 60 out of 261 reviews" "
Rating 6 - Okay. 15 out of 261 reviews" "
Rating 4 - Poor. 3 out of 261 reviews" "
Rating 2 - Terrible. 4 out of 261 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Safe place
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024

8/10 Good

Punit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
They are on the Ocean and have the best views, staff is friendly, and the property gives the old Mexican charm.Good for Insta Posts! Its a nice place but needs upgrades, we were for a night so could manage but in our room, the toilet door was faulty, TV was not working.
Stayed 1 night in Feb 2024

10/10 Excellent

dorn

Traveled with group
Liked: Staff & service, property conditions & facilities
Quiet area. Great view of the water and Cancun.
Stayed 2 nights in Feb 2024

6/10 Okay

Daniel, Aberdeen

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice property. The staff is nice. But there are no services. Bar closed at 7. Dining room closed at 8. There is nothing in the vicinity of the property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- beautiful setting with pool, aqua sea, tropical foliage, very good food on site, quaint hotel. Staff very helpful and hardworking, several restaurants and a small market within walking but we did enjoy our cart for both the hot day and windy day. Con’s- loud boats anchor off shore, same as on playa Norte where we stayed earlier. Rooms could use some upgrades- lampshades, curtains, simple things but room were definitely comfortable
Stayed 2 nights in Feb 2024

6/10 Okay

Gwen, Minneapolis

Traveled with family
Disliked: Property conditions & facilities
Beautiful views, stairs are uneven, things are just tired but the rooms are updated and pleasant.
Stayed 2 nights in Feb 2024

2/10 Terrible

Serena

Stayed 1 night in Jan 2024

8/10 Good

Jacob

Liked: Staff & service
our room was perfect loved the view. overall the property was just perfect. love the value. I just didn't care for the side next to the deck by the ocean. when I looked into the woods their was tons of beer cans and garbage. would of been nice not to have to look at the garbage when I was laying in the sun. we would go again and book the same place
Stayed 3 nights in Jan 2024