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Bahía Tolok

Property class: 3.5

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Located close to Isla Mujeres Ferry Terminal, Bahía Tolok provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a facial, a deep-tissue massage, or a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and conference space.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ￥9,952
￥21,303 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

A bedroom with a large bed, a dreamcatcher decoration, and a view of the outdoors.

Comfort Apartment, Multiple Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Comfort Studio, Accessible, Kitchen

A modern hotel room with a sofa, a bed, a dining area, and a kitchen.

Comfort Studio, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

A poolside area with wicker furniture, a hammock, and a view of a water feature and greenery.

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a ceiling fan, and a textured wall.

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room, Terrace, City View

A hotel room with two beds, each with a wooden headboard, white bedding, and green skirts. There is a ceiling fan, a small table, and a mirror with a shelf of toiletries.

Family Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

A modern bedroom with a large bed, a dark wall with a colorful abstract painting, and a small seating area with a chair.

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

  • Sea view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Basic Room, 1 King Bed, Refrigerator

A hotel room with a large bed, a bedside table, a window with curtains, and a view of the outside.

Basic Room, 1 King Bed, Refrigerator

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Penthouse

A modern bedroom with a large bed, a ceiling fan, and a view of the sea through a large window.

Comfort Penthouse

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Presidential Cabin

A bedroom with a wooden ceiling, a large bed with grey bedding, a black and white wall hanging, and a mirror.

Presidential Cabin

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Studio Suite

A modern bedroom with a bed, a bedside table, and a decorative plant arrangement.

Premier Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed
  • Free WiFi
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About the neighborhood

Located in Isla Mujeres, Bahía Tolok is near the beach. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Cancun Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park are also worth visiting. With snorkeling and fishing nearby, you'll find plenty of adventures in the water. Visit our Isla Mujeres travel guide
Map
77400, QROO, Isla Mujeres, Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7

What's nearby

  • A narrow street lined with colorful buildings, parked motorcycles, and a woman walking down the road.
    Miguel Hidalgo
    17 min walk - 1.5 km
  • A crowded beach with clear turquoise water, palm trees, and boats in the background.
    North Beach
    3 min drive - 2.1 km
  • Isla Mujeres Cemetery
    3 min drive - 2.1 km
  • beach near Centro
    4 min drive - 2.2 km
  • Parador Fotográfico
    4 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    112 min drive

Restaurants

  • La Playita Isla Mujeres
    2 min drive
  • Luna Grill
    17 min walk
  • MARINA BARTOLOMÉ
    14 min walk
  • Mango Café
    19 min walk
  • Isla Brewing Company Beer Garden
    20 min walk

About this property

Bahía Tolok

  • Hotel near Isla Mujeres Ferry Terminal
  • At Bahía Tolok, you can look forward to a terrace, a coffee shop/cafe, and a garden. Indulge in a facial, a deep-tissue massage, and a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and conference space.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with pool umbrellas
    • Free self parking
    • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
    • Concierge services, barbecue grills, and wedding services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Bahía Tolok include perks such as premium bedding and first-run movies, as well as amenities like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Rainfall showers, hair dryers, and shampoo
    • 50-inch flat-screen TVs with Netflix, streaming services, and cable channels
    • Wardrobes/closets, balconies, and refrigerators

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￥11,972 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • High chair
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 2300 per person
  • Late check-out fee: MXN 300 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Bahía Tolok have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Bahía Tolok?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Bahía Tolok on Sep 1, 2026 start from ￥9,952, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bahía Tolok pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bahía Tolok?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Bahía Tolok?

Check-out is at noon. Late check-out is available for MXN 300 (subject to availability).

Does Bahía Tolok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per person applies.

Where is Bahía Tolok located?

Situated by the sea, this spa hotel is within 1 mi (2 km) of Garrafon Natural Reef Park, Isla Mujeres Ferry Terminal, and North Beach. Miguel Hidalgo and Aztlán Galería are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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