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Bahía Tolok
3.5 star property

Comfortable spa hotel near North Beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Bahía Tolok

Photo gallery for Bahía Tolok

Dining
Exterior
Family Room, Terrace, City View | Premium bedding, down comforters, in-room safe, blackout drapes
Presidential Cabin | Premium bedding, down comforters, in-room safe, blackout drapes
Jetted tub

Overview of Bahía Tolok

Reviews
8.8

Excellent

Popular amenities

  • Pool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
The price is ￥11,498
Price available on 2024/4/19

Check out the area

Map
77400, QROO, Isla Mujeres, Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7
  • Popular LocationSkulls Landing1 min walk
  • Popular LocationRestaurant el Comejen1 min walk
  • Popular LocationGarrafon Natural Reef Park2 min walk
  • Popular LocationIsla Mujeres Ferry Terminal16 min walk
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Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Highlights

Yard
Terrace
Separate dining area
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Ceiling fan
  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Penthouse

Comfort Penthouse | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Penthouse

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Refrigerator
Dining table
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator | Premium bedding, down comforters, in-room safe, blackout drapes

Basic Room, 1 King Bed, Refrigerator

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Terrace, City View

Family Room, Terrace, City View | Premium bedding, down comforters, in-room safe, blackout drapes

Family Room, Terrace, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dining table
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Comfort Apartment, 2 Double Beds, Balcony, Sea View

Comfort Apartment, 2 Double Beds, Balcony, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Apartment, 2 Double Beds, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Studio Suite

Premier Studio Suite | Premium bedding, down comforters, in-room safe, blackout drapes

Premier Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 60 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, in-room safe, blackout drapes

Presidential Cabin

Highlights

Balcony
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio, 1 Double Bed, Accessible, Kitchen

Comfort Studio, 1 Double Bed, Accessible, Kitchen | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Studio, 1 Double Bed, Accessible, Kitchen

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Ceiling fan
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Standard Double Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Ceiling fan
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Izla Beach Front Hotel
Pool
Spa
Parking included
Free WiFi
9.0 out of 10, Wonderful, (1003)
The price is ￥23,142
per night
￥29,076 total
includes taxes & fees
May 2 - May 3
Izla Beach Front Hotel

About the neighborhood

Isla Mujeres

Located in Isla Mujeres, Bahía Tolok is near the beach. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Cancun Mall. Garrafon Natural Reef Park and Parque de los Suenos are also worth visiting. Take an opportunity to explore the area for water adventures such as snorkeling.
Visit our Isla Mujeres travel guideOpens in a new window

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk
  • Miguel Hidalgo - 18 min walk
  • Cocal Beach - 3 min drive
  • North Beach - 5 min drive
  • Dolphin Discovery - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • luna Grill - 17 min walk
  • Miramar Restaurant & Bar - 17 min walk
  • Mocambo Lancheros - 17 min walk
  • Muelle 7 - 2 min drive
  • Mango Café - 19 min walk

About this property

Bahía Tolok

Hotel by the sea
Near Isla Mujeres Ferry Terminal, Bahía Tolok provides a terrace, a garden, and conference space. Indulge in a massage, a facial, and a manicure/pedicure at the onsite spa. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), wedding services, and tour/ticket assistance
  • Concierge services, meeting rooms, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Bahía Tolok include perks such as premium bedding and first-run movies, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, hair dryers, and shampoo
  • 50-inch flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, balconies, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • Highchair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Paper towels
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2300 per person
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

Does Bahía Tolok have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Bahía Tolok?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Bahía Tolok on Apr 19, 2024 start from ￥11,498, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bahía Tolok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahía Tolok?

Self parking is free at this property.

What time is check-in at Bahía Tolok?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Bahía Tolok?

Check-out is at noon.

Does Bahía Tolok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per person applies.

Where is Bahía Tolok located?

Situated by the sea, this spa hotel is within 1 mi (2 km) of Garrafon Natural Reef Park, Isla Mujeres Ferry Terminal, and North Beach. Miguel Hidalgo and Crayola House are also within 1 mi (2 km).

Bahía Tolok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 146 reviews" "
Rating 8 - Good. 29 out of 146 reviews" "
Rating 6 - Okay. 15 out of 146 reviews" "
Rating 4 - Poor. 3 out of 146 reviews" "
Rating 2 - Terrible. 8 out of 146 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service

2/10 Terrible

giuseppe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautifully taken care of property with very friendly and helpful staff.
Stayed 7 nights in Feb 2024

2/10 Terrible

Brad

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
was so bad did not accept check in and we did not check in or stay
Stayed 1 night in Feb 2024

8/10 Good

dianna

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The property is well maintained and beautiful however, it does not have all of the amenities advertised. They advertise having a restaurant and bar and even show pictures on their website of the food that they serve. However, there is not a bar or restaurant on site. Both have been shut down and are non existent. This left a very sour note with us as we booked this hotel especially since they advertised both. We spoke to the manager about our concern and she said “oh, sorry for the inconvenience “ and nothing more. We explained to her that we booked this place because of the amenities advertised and she shrugged us off. We were very disappointed. And to top things off, we had stayed at another hotel the week before staying here and 2 days before the start of our reservations at Bahia Toluk, we visited this hotel and gave our deposit and this same manager confirmed with us when we questioned why the restaurant wasn’t open at the time of visit, that it is open daily from 8am to 3pm and said that the bar was open the same hours. We laughed at the time and questioned why the bar opened so early. In fact, she was lying to us as she wanted to secure the cost of half of our stay. To say the least, we will never stay here again
Stayed 7 nights in Feb 2024

6/10 Okay

Shaun

Stayed 3 nights in Feb 2024

6/10 Okay

Dawn

Liked: Cleanliness
Stayed 6 nights in Jan 2024

10/10 Excellent

Lynn

Stayed 3 nights in Jan 2024

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Nancy

Stayed 4 nights in Dec 2023