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"Pros: The security, Frontdesk and wait staff has excellent customer service. Good price for quality food. Quiet location. Truly a staycation experience. Nice room set up. The actual employees are great. Cons: Too many OJT working in a group setting. For example: 6 people entered one of our rooms just to collect towels & trash. At the end of our stay, we were charged for lost towels that was most likely miscounted by them. Too many OJT sitting around, make them clean pools with net, we don’t need to request for it, pick up branches, pick up cat poop and spray, scrub shower tiles, etc. "

"Beautiful hotel. Contacting the front desk is difficult calling from the room phone. No hairdryer. I love the water dispenser available in every floor. Very eco-friendy and practical. Would stay again."

"Friendly and honest staff.. I would recommend this hotel.. really close to festival mall and Alabang town center."

"Hidden paradise. We will definitely be back. My 3-yr old loves the pool. The place is clean. We love the warm temperature of the water, it calms the body. I just wish they offer other mode of payment aside from Cash and Netflix on TV. Friendly staff. "

"reasonable prices"

"Fabulous stay! Love the staff!!"

"Room was tight."

"Had a wonderful stay at Summit Ridge! The staff were amazing—so friendly and welcoming! Check-in was smooth, and the front office team greeted us with genuine smiles. They provided helpful information about the hotel’s facilities and amenities. Since it was Holy Week, they also gave us recommendations on churches to visit around Tagaytay, which we really appreciated. The room was beautiful, and the view of Taal was the best I’ve ever seen—absolutely breathtaking! Check-out was quick and seamless. We will definitely be coming back!"

"Very,nice, staff, incredible. I would recommend this hotel to any one I know.the staff, food, convenience, and attentiveness, is very good. Ace, was a nice person for our escort to sky ranch. Had private walk way for sky ranch. The live music, for breakfast was very nice and took my request's. Pool side, was a guy who’s worked there for 15 years. Given the greatest pool side service. To ourselves. It’s. People like taal vista. The staff, front desk, and room service, I recommend taal resort for,a wonderful stay. Sincerely, sir Michael. "