サンタ ローサのアパートスタイルホテル

「Clean room.」

「The property was not represented accurately. It was made to seem.like a resort, nothing was open, cash was the only acceptable payment, which made things difficult. The room was not clean and bugs are a problem. The room and all the appliances need to be cleaned. On arrival the television volume was elevated and it made it seem like someone was already inside. I was nervous to open the door. A more accurate description of the unit should be portrayed and more information about the amenities.」

「26階だったがゴキブリが2匹ほど出てきたのが残念。 ただ、セキュリティーが確認してくれたりと防犯面は安心できそうだなと感じました。 部屋は広かったです。」

「Good luck getting ahold of anyone if you’re not physically there. Messages went ignored. Absolutely terrible customer service, with so many options out there I would definitely stay away from this one. 」

「worst of all the worst. microwave is not working, elevator always full. wifi is not working. it took 20-30 mins for me to go downstairs. they did only offer me to transfer on a different room 2 days before my checkout. WORST INCOMPETENT TYPE OF BNB. I WILL NOT RECOMMEND THIS AND PROVIDE FEEDBACK TO MY FACEBOOK POST」

「フロント受付で宿泊無しと言われ、管理人の案内で部屋に案内されるが、なにも説明なしで、テレビのリモコン3種類あるが、テレビをなにも見ることができませんでした。」

「The stay was great but the pool is not included on the package. You need to pay it separately which is bad for guest.」

「Cost performance is very good. It is in a difficult place to understand from the address.」