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Pousada e Spa Villa Mercedes by Latitud Hoteles

3.0 star property
Hotel with a full-service spa, 9-minute walk to João Fernandes Beach

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Pousada e Spa Villa Mercedes by Latitud Hoteles offers a tranquil retreat in Joao Fernandes. Enjoy rejuvenating spa treatments, an outdoor pool, and dining at the restaurant. Free WiFi is available, and the multilingual staff is ready to enhance your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

About the neighborhood

Map
28950000, RJ, Búzios, Rua 5 Lto João Fernandes Nº60

What's nearby

  • Armacao Beach - 8 min walk - 0.7 km
  • João Fernandes Beach - 9 min walk - 0.8 km
  • Orla Bardot - 14 min walk - 1.2 km
  • Rua das Pedras - 19 min walk - 1.6 km
  • Brava Beach - 2 min drive - 1.1 km

Getting around

  • Macae (MEA) - 140 min drive

Restaurants

  • ‪Club La Plage - ‬10 min walk
  • ‪Mata Hari - ‬11 min walk
  • ‪Pinguim Bar e Restaurante - ‬4 min walk
  • ‪Casa do Cheff - ‬3 min walk
  • ‪Sukão - ‬6 min walk

About this property

Pousada e Spa Villa Mercedes by Latitud Hoteles

Hotel near João Fernandes Beach
Close to Orla Bardot and Rua das Pedras, Pousada e Spa Villa Mercedes by Latitud Hoteles provides a terrace, a garden, and a bar. Treat yourself to a manicure/pedicure, a massage, or a facial at the onsite spa. Free in-room WiFi is available to all guests, along with a sauna and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and tour/ticket assistance
  • Concierge services, multilingual staff, and luggage storage
Room features
All guestrooms at Pousada e Spa Villa Mercedes by Latitud Hoteles offer amenities such as free WiFi and safes, as well as minibars and room service.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

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  • Pool
  • Breakfast included
  • Spa
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8.6 out of 10, Excellent, 438 reviews
The price is ￥13,390
￥14,059 total
includes taxes & fees
Nov 16 - Nov 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures

More

  • 3 floors
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pousada Villa Mercedes
Pousada Villa Mercedes Buzios
Pousada Villa Mercedes Pousada
Pousada Villa Mercedes Pousada Buzios
Pousada Villa Mercedes Buzios, Brazil
Villa Mercedes Buzios
Pousada Spa Villa Mercedes
Pousada Spa Villa Mercedes
E Mercedes By Latitud Hoteles
Pousada e Spa Villa Mercedes by Latitud Hoteles Hotel
Pousada e Spa Villa Mercedes by Latitud Hoteles Búzios
Pousada e Spa Villa Mercedes by Latitud Hoteles Hotel Búzios

Frequently asked questions

Does Pousada e Spa Villa Mercedes by Latitud Hoteles have a pool?

Yes, this property has an outdoor pool.

Is Pousada e Spa Villa Mercedes by Latitud Hoteles pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pousada e Spa Villa Mercedes by Latitud Hoteles?

Check-in start time: 3 PM; Check-in end time: 8 PM.

What time is check-out at Pousada e Spa Villa Mercedes by Latitud Hoteles?

Check-out is at 11 AM.

Where is Pousada e Spa Villa Mercedes by Latitud Hoteles located?

Located in Joao Fernandes, this spa hotel is within a 10-minute walk of Ossos Square and João Fernandes Beach. Orla Bardot and Rua das Pedras are also within 1 mi (2 km).

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Reviews

Pousada e Spa Villa Mercedes by Latitud Hoteles Reviews

8.4

Very Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 37 out of 77 reviews
Rating 8 - Good. 23 out of 77 reviews
Rating 6 - Okay. 10 out of 77 reviews
Rating 4 - Poor. 4 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Hotel muito bom porem não indicaria para idosos

Muito boa recepção e tratamento Bom café da manhã
Stayed 4 nights in Sep 2018

6/10 Okay

Turgut, Stuttgart

Schöne Ausicht

Schöne Aussicht auf das Meer und zu den Sternen (Südhimmel).
Stayed 2 nights in May 2018

10/10 Excellent

Raquell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!

Quarto sempre limpo, funcionários simpáticos e atenciosos! Com certeza recomendo e voltarei! O estacionamento só tem 4 vagas, mas a rua é bem tranquila e dá pra estacionar na frente da pousada, é seguro. Café da manhã completo..
Stayed 4 nights in May 2018

8/10 Good

Solange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muito bom tudo hospedagem Café da manhã Jantar Tudo muito bom

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La propreté laisse à désirer. Le personnel ne parle que portugais, le sourire est difficile. La chambre n’a pas été nettoyée la première journée Pour le petit dej , il faut arriver parmi les premiers pour avoir droit à des croissants et des vinoiseries Enfin 60 marches pour accéder à la chambre n 8
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Good location and view but the hotel is very old and falling apart. Our balcony door was broken, front door handle broken, air con didn’t work, terrible (and I mean TERRIBLE) shower. Do not recommend
Stayed 2 nights in Feb 2018

8/10 Good

Ricardo Vinicius

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente custo benefício!

Pousada linda, excelente varanda com uma vista deslumbrante, local super tranquilo, quarto espaçoso muito confortável. Nos andares superiores tem mais escadas, mas os quartos são muito mais privativos. Duas observações: No quarto 08 o chuveiro (solar) ficava apenas 2 minutos quente, depois era apenas banho frio, horrível; No café da manhã (bem servido) havia apenas 1 pessoa trabalhando, a reposição de alimentos e utensílios estava deficitária.

2/10 Terrible

Adrian , Houston

Disliked: Cleanliness, room comfort

Has potential but my worst hotel experience ever!!

Access to be dropped off is horrible the Uber driver wrecked his car dropping me off because it’s only a one way elevated entrance and you have to reverse all the down!!! Check in process was a disaster they left a new person all alone had no idea what he was doing!!! He kept asking for a 4 digit pin code from Expedia!!!! Anyways he also ended up charging me twice for the room and it was a nightmare to deal with!!! Then got to the room and it was actually pretty nice until we looked and the floors were so dirty it was just nasty to walk around!!! Also we found 2 huge spiders in the room which was very scary and I couldn’t sleep just thinking about it!!! This hotel made my trip to buzios a nightmare!!!
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Boa pousada mas poderia ser melhor...

Pousada bem localizada e próxima a praia, vista maravilhosa, quarto espaçoso, piscina limpa e agradável... Elogios para a funcionária do bar da piscina, Celeste, muito solícita e agradável bem como o recepcionista do turno da noite, diferente do diurno, que foi meio seco... O que deixou a desejar foi o café da manhã, muito fraco, com pouca variedade.... A presença constante de um gato no local onde serve o café da manhã e na área da piscina, deixando pelos no local e se tornando desagradável.... A sauna não estava funcionando e nada foi falado sobre...
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inaccurate advertising, uninterested hotel staff

We traveled as a couple but booked a triple room, as this room was depicted as spacious with wood beam ceilings and a balcony on Expedia's photos. It cost extra for the triple, but we wanted a beautiful, comfortable room. Upon check-in, the hotel staff led us to a very small standard double room. I looked back at the photo from the confirmation email, and showed the staff member. We waited for 20 minutes while he made calls, and tried to communicate with us via google translate. He then showed us a triple room, yet it had the same low ceilings and no balcony. He said the room we booked wasn't available. So, we went with the double room since it at least had a balcony. The staff member told us he would try to get a refund as the price for a standard double was significantly lower. He told us to wait in the room for his phone call. We waited for an hour in the room with no phone call, and finally decided to head out to enjoy our first day on vacation. When we passed the front desk it was a completely different person and he didn't know of our story. So we spent another hour explaining (again through google translate) and he offered us a 30 minute massage, which we didn't want. We just wanted a comfortable room for our stay. He said there was nothing they could do for us and to contact Expedia. The room was small, the bathroom was very beat up, the bed was not comfortable, and the air conditioning barely cooled the room. Needless to say, we wouldn't recommend this hotel.
Stayed 4 nights in Jan 2018

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor pousada

tudo perfeito. super indico
Stayed 1 night in Dec 2017

8/10 Good

marcos antonio

Liked: Cleanliness, property conditions & facilities, room comfort
A Pousada dispõe somente de poucas opções de alimentação nos casos em que o hóspede opta por permanecer na piscina. Também tivemos problemas operacionais com ar condicionado, o qual foi de qualquer forma corrigido tão logo houve disponibilidade de profissional, devido ao período de Natal.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada excelente! Funcionários super solícitos...
Stayed 2 nights in Nov 2017

6/10 Okay

Guido

Liked: Room comfort
Disliked: Staff & service

Bom mas com falhas desnecessárias,poderia melhorar

TV com sinal analógico com chuviscos e ainda no segundo dia não tinha Globo e disseram que no dia seguinte resolveriam pois o setor de mauntenção não estava disponível, coisa que não deveria acontecer. Ar condicionado gelando muito pouco, e o ventilador de teto não funcionou, resumindo foi decepcionante pelo quarto e pela qualidade de serviço(resolver o problema da tv por exemplo), voltaria novamente apenas se for pela sauna, piscina e café da manhã que é pequeno mas com qualidade, apesar de eu achar que pão de queijo é imprescindiível, e não teve.
Stayed 2 nights in Oct 2017

10/10 Excellent

Renan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo certo. Excelente ambiente. Só não dá pra concordar com check in 15h!
Stayed 1 night in Oct 2017

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

Fiquei uma semana com minha esposa e tudo foi muito bom, minha única queixa é com relação a TV, sei que um local desses não é pra se ver TV, mas o pouco tempo que passava no quarto eu queria assistir algo e quando funcionava, haviam poucos canais disponíveis e metade do tempo que estava lá a mesma não funcionou.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't beat the view.

Gorgeous view and great location. The room was very clean and the drinks by the pool were great. We are looking forward to coming back to stay here.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

excelente lugar!!!!

Boa localização, linda vista do por do sol, ambiente aconchegante.
Stayed 2 nights in Sep 2017

10/10 Excellent

Thaynara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os atendentes são mt simpáticos, o quarto é ótimo, um conforto e paisagem top, perto de tudo, pretendo voltar outras veses. Recomendo
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Cheguei de ultima hora e fui muito bem recebido. Os quartos todos de frente para Praia do osso, uma vista muito bonita. Recomendo a todos.
Stayed 1 night in Jun 2017

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar muito bom

Achei tudo ótimo e extremamente confortável, só não entendo pq o chekin é as 15 e ó checkout as 11. Mas recomendo a pousada, mt confortável e próxima a praia.
Stayed 3 nights in Jun 2017

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa e aconchegante

Pousada bem aconchegante, tudo novinho, limpa, área da piscina e café com uma linda vista e excelente localização. Estacionamento pequeno (3 carros), porém a rua é tranquila e tem segurança de olho nos carro.
Stayed 2 nights in May 2017

8/10 Good

FLAVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel - Vista Sensacional

Hotel muito bom, quarto confortável, espaçoso e limpo, tem uma incrível vista para o mar, alias esse é um ponto para se destacar, pois todo o hotel possui uma vista sensacional, passei uma semana de férias com minha noiva, gostamos demais, funcionários atenciosos e educados. A localização também é um ponto forte, perto das praias de João Fernandes e Azeda, é possível ir caminhando em ambas. Fica apenas 5 minutos de carro até o Centro (Rua das Pedras). Excelente custo benefício, recomendo a todos, voltarei outras vezes certamente!
Stayed 4 nights in May 2017

8/10 Good

Maria Paula

Liked: Cleanliness, property conditions & facilities, room comfort

Bom, mas pode melhorar

Pousada bonita e bem conservada, vista panorâmica deslumbrante para João Fernandes, café da manhã excelente, lazer agradável (piscina e sauna) e quartos muito bem arrumados, limpos e confortáveis (apesar de o banheiro ser apertado). Mas tem muito a melhorar no atendimento. A pousada pertence a um grupo argentino e boa parte dos funcionários é de argentinos - a maioria sequer fala português e é bastante áspera no trato com os hóspedes brasileiros (oops, estamos no Brasil, galera!). Não é bairrismo meu, que fique claro! Adoro os "hermanos" e já visitei a Argentina várias vezes, inclusive nessas férias. O check-in é muito tardio, às 3 da tarde, e não há o menor "jogo de cintura" por parte da pousada, nem 1 minuto antes. Os funcionários alegam que têm que esperar a liberação da central de reservas, que controla todas as pousadas do grupo. E aí é que mora o perigo: mesmo se você tiver reserva para a pousada, corre o risco de ser remanejado para outra, por falta de vaga (isso é muita incompetência!!!). Ainda bem que não passei por esse problema, pois acharia um absurdo ter que ficar numa pousada que não escolhi e num local que não escolhi, longe da praia ou do Centro. Um detalhe na Villa Mercedes: as suítes de números 1 a 4 são totalmente devassados, com a janela virada para um deque. É preciso ficar com as cortinas fechadas o tempo inteiro e com o ar-condicionado ligado. Todas as outras suítes têm varanda particular e privacidade.

6/10 Okay

Aniele C

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Atendimento ruim

Instalações e café da manhã excelentes, porém deixa muito a desejar no serviço de recepção , recados não são dados, recepcionistas falam somente espanhol e não entendem direito o português dentro do próprio país. Além de cobrança realizada antecipadamente sendo que no site do hoteis.com há a informação de que só seria realizada no momento do check out