「During the holiday season, it’s easy to forget how much people around us may be carrying. Many guests are navigating stress, uncertainty, and challenges we can’t see—and that’s exactly why kindness and patience matter so much.
I want to specifically recognize TK, the front desk auditor. He did an excellent job enforcing hotel policies professionally and fairly, while still leading with compassion, patience, and respect. That balance is not easy, especially during a busy and emotionally charged...
「During the holiday season, it’s easy to forget how much people around us may be carrying. Many guests are navigating stress, uncertainty, and challenges we can’t see—and that’s exactly why kindness and patience matter so much.
I want to specifically recognize TK, the front desk auditor. He did an excellent job enforcing hotel policies professionally and fairly, while still leading with compassion, patience, and respect. That balance is not easy, especially during a busy and emotionally charged...
Jevon