ブロードロック ホテル

「Need to replace waffle maker Towel access too limited」

「I cannot speak highly enough of this gorgeous property and the exceptional service. I live in Richmond and my mother came into town for my daughter’s high school graduation so it ended up being a staycation for me. From the warm welcome at check-in, to the generously sized room to the amazing customer service, we loved every minute of the three days we spent at the beautiful property. The concierge, Joseph, was so genuinely kind and made sure that my daughter made it to graduation in style. We...

「Especially like the welcome for our dog」

「泊まるだけなら問題ないが、施設は古め。空港までのシャトルは、本数も多く、便利だった。」

「隣のセルフパーキングを利用できるが割引はない」

「Great stay, staff was there when needed and hotel was clean. Really cool deco and lighting at night .. if you pay attention to the tiny details like myself. Wish I had gone up to rooftop at night, but was a long day and I fell asleep easily. Will be back again and again .. until things change. Let’s hope they stay the same or better! Thanks Graduate 」

「Very nice staff were very helpful and nice with us. The hotel was super clean and in a walkable area in Downtown. The only not good experience was the parking because never open the link to make a payment and registration and always have to call to let us exit the garage. 」

「Hotel is beautiful and very romantic. Clerk at desk on cell phone and not interested in assisting me. Room outstanding otherwise. Very historic district.」

「広くて清潔感のあるホテルでした。広いリビングでゆっくり時間を過ごすことができました。 朝食はありませんが、キッチン付きなのでコンビニやスーパーで事前に買い物しておけOKです。 フロント横の売店でもちょっとしたものなら購入できます。また利用したいと思います。」

「Nice layout in king suite. Breakfast was very good, with plenty of options.」

「It's in a very convenient area. However, the facility is older than I expected. I asked the front desk to clean up the room, but they didn't. 」

「トータルとしては、致命的な問題はないのですが、残念な点がいくつかありました。 ・部屋の掃除が行き届いていない。（シャワールームの換気扇口など、細かなところが埃だらけ） ・朝食があまりにもお粗末、コーヒーすらなかなか出てこない ・部屋のコーヒーメーカーが、あまりきれいでない など。」

「目的地に一番近かったので良かったのですが清潔とは言えないホテルでした。スタッフは親切でした。」

「I arrived Airport in late evening but it is very easy to get there from Airport. Just 3min from Parking lot. Price is perfect for just sleeping. (I also left hotel very early morning) There are many of cigarette burn on the room floor. Was there smoke free facility? 」