「Overall, our stay was okay, and we had no major complaints aside from an issue with the room keys. Checkout was at 11:00 AM, but our key cards were deactivated around 10:30 AM before we had a chance to retrieve all our belongings. This was inconvenient and could have been handled better. Hopefully, management can address this issue to improve the experience for future guests.」
「Overall, our stay was okay, and we had no major complaints aside from an issue with the room keys. Checkout was at 11:00 AM, but our key cards were deactivated around 10:30 AM before we had a chance to retrieve all our belongings. This was inconvenient and could have been handled better. Hopefully, management can address this issue to improve the experience for future guests.」
Cleonese