Find hotels near Bon Secours Heart Institute at Reynolds Crossing, Richmond from ￥10,730

"The staff at the front desk were super friendly and very helpful with suggestions as to where to go in Richmond. And the room was spacious, clean and very comfortable. "

"Definitely needs refurbishment. Our bathroom sink did not drain, the curtains were torn, the bathroom hook was missing. The room was clean, but it definitely needs updating. Also, the $10 per day fee for parking is ridiculous. It’s a suburban hotel with a large self park lot. We’ve stayed here a lot over the years and it was kind of sad seeing it look so rundown. I’m not sure we would stay there again in the future."

"Staff was extremely welcoming and helpful. The basketball court, table tennis, corn hole, and pool table were great to have for activities for the kids. The room was spacious and clean."

"The rooms are clean. Everything else needs updating and cleaning. The breakfast was not good. "

"For the price, room was okay."

"The hotel was clean and was close to everything Richmond had to offer"

"For what we paid for it it served its purpose very well. Staff was amazing!!!"

"I booked my reservation through Expedia. And I chose book now, pay at property. The day of my check in the hotel tried to run my card information without my knowledge and consent. I made 3 reservations for myself and other in my party, and they tried to run my card for all 3 before we had even checked in. And because the payment would not go through they cancelled the reservation. When I got to the hotel, the staff member said it was their policy to run a card to see if payment would go process. I stated I booked through Expedia and my payment should not have been ran until I checked in and I authorized any transactions. I have never had a hotel do that before. The hotel also had a bad odor. It was very stale and a scent of mildew. Our bed was very uncomfortable and squeaky. The room and bathroom did not seem very clean. The staff wasn't very knowledgeable of questions asked. This hotel was rated an 8 - very good, and from the pics it's looked like the rating matched. But I would rate this hotel a 6 - average. If I have a choice I would not stay at this hotel again. "

"Top rate "