ブラックマウンテンランチ ホテル

「Exceptional service. Noteworthy, remarkable」

「I have stayed here quite a few times and it’s always been great. I’ve always given this beautiful hotel an excellent rating. But, this time it gets a good. Not to worry, we will definitely come back. We just hope things go back to excellent.」

「このホテルは電話が通じず緊急連絡方法がない。全てショートメールを送るシステムで、そのショートメールも通信状況が悪くてなかなか送れない。ルームサービスを頼むこともできず、翌日は清掃がされていなかったがショートメールでタオルをもらうことくらいしか対応してもらえない。ベイビューの部屋は２Fだがエレベータ無し、ベルもいないので重い荷物を自分で運ぶ。快適とは言い難い。」

「Such a fun place to visit!」

「Nice hotel , good breakfast」

「Very nice」

「すごく綺麗なホテルです。スタッフの皆さんもとてもフレンドリーだし、快適です」

「部屋も良いし、場所も良い。」

「Not a pleasant experience. I booked 2 rooms for my family. The microwave was not working in one room, the pillows were all half size so we could not sleep properly, the breakfast items were not being refilled so a lot of items were out and we were not able to enjoy breakfast and the breakfast host was not at all hospitable. Probably would not be returning to this hotel and not even recommending to my friends.」

「The staff is always nice」

「This property is old and the rooms show age. I booked a Mountain View with our room was underground. We got a view of the concrete wall instead.」

「Great location and comfortable beds!」