Find hotels near Barons Cave, Reigate from ￥9,592

"I checked in late at night (11pm) after a long travel day. The walk from the airport was sign posted at the exit of the airport but it led through the carpark and seemed a fairly long walk. A nice addition would be to have one of those small airport buggies available to transport guests at least most of the way. The girl at reception was friendly and welcoming. However when I had some problems with my debit/credit cards at check in (due to my own confusion and tiredness), another member of staff (male) on duty was quite curt, and impatient, and didnot solve my problem. However when the Manager or Supervisor was brought in, he was very welcoming, friendly and able to solve the problem, and even gave me a room upgrade. However this was on the executive level which was another long walk from the reception area. The room was huge and the bathroom had a separate shower as well as a bath. It was very clean but the whole hotel felt very sterile. However as an airport hotel, probably used only for overnight stays, it served its purpose. "

"The property was dated, carpet dirty, bed simple and hard, room side was dusty, no proper tv only iPlayer and YouTube etc, bathroom small and stained and noisy because of the water pump when running hot water and when the next room uses the water, all switches switched all the lights on and off and nothing in-between, stank of oil based paint for the whole of my stay overall wouldn’t stay here again"

"The room was comfortable, the shower excellent, the staff were lovely (especially the receptionist). I do think that it should be made clear when booking that the lodge is a few minutes walk from the main hotel."

"The staff were superb and couldn’t have done enough to help in so many ways - from Check-in to helping us with an early breakfast as we had to leave earlier than their normal hours on a Sunday. Our room on the top floor had beautiful views and lunch outside in the sun on the terrace was fabulous. Our only disappointment was that the bar food on a Saturday evening was poor - I am sure had we eaten in the restaurant it would have been fine but perhaps a different chef does the bar food - some was dry and overcooked and the fish and chips were soggy and disappointing. We should have said more at the time but were too polite. The spa was busy but nice, we didn’t spend much time in there as it was too crowded but that’s not anyone’s fault and is to be expected. We would go back for the quality of the staff alone. "

"Plenty of parking, check in was swift and well organised. Staff very helpful and polite. Breakfast was ok, lots of people and staff struggled to keep up with demand. All in all, a good experience."

"Room was excellent and clean, staff are so friendly and helpful would Highly recommend awsome job"

"The apartment was perfect for us. The access info was given to us days ahead of time. It was clean and spacious and it was nice to relax and watch a movie on a TV that worked. We would definitely recommend this lovely apartment."

"We (a family of six) had a fantastic stay at the beautiful bungalow on Carmel and Simon's property. The place is stunning — we especially enjoyed the lovely pool, the amazing garden, and the tennis court. Carmel and Simon were wonderful hosts: very helpful, welcoming, and attentive throughout our stay. The location is perfect for exploring London, Box Hill, Leith Hill, and many other great spots in and around Surrey and London. Highly recommended!"

"Very nice and welcoming. Great area and wonderful area. Host always replied quickly as well. Loved it and may come again. Only downer was there was no Netflix app to use and watch."