The White Horse offers a peaceful getaway amid beautiful landscapes with on-site amenities. Guests can enjoy golf, relax at the bar, or savor meals at the restaurant. The 24-hour front desk and luggage storage services ensure a hassle-free stay.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pet friendly
Free WiFi
Bar
Housekeeping
The current price is ¥17,464
¥17,464
¥20,956 total
includes taxes & fees
Jun 7 - Jun 8
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Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day
Cribs (infant beds) are available for GBP 0 per night
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 16.00 per person
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Frequently asked questions
Is The White Horse - A Heartwood Inn pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at The White Horse - A Heartwood Inn?
As of May 25, 2026, prices found for a 1-night stay for 2 adults at The White Horse - A Heartwood Inn on Jun 7, 2026 start from ¥17,464, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Limited spots are available.
What time is check-in at The White Horse - A Heartwood Inn?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at The White Horse - A Heartwood Inn?
Check-out is at 11:00 AM.
Where is The White Horse - A Heartwood Inn located?
Situated in Dorking, this hotel is within 1 mi (2 km) of Dorking Museum and Heritage Centre and Surrey Hills. Betchworth Park Golf Club and Denbies Wine Estate are also within 2 mi (3 km). Dorking Deepdene Station is 11 minutes by foot and Dorking West Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.2
Amenities
9.6
Staff & service
9.8
Property conditions & facilities
Rating 10 - Excellent. 164 out of 200 reviews
10 - Excellent
164
Rating 8 - Good. 25 out of 200 reviews
8 - Good
25
Rating 6 - Okay. 8 out of 200 reviews
6 - Okay
8
Rating 4 - Poor. 2 out of 200 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 200 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
neil
Jan 11, 2026
Liked: Cleanliness, staff & service, amenities
Lovely old building and our room had plenty of charm . All members of staff were great.
A clean, comfortable and quiet space. The room was well thought out for practicality over aesthetics (which were also pleasing). Would stay again and recommend others to do so if considering.
What a fabulous place to stay. All the little touches to make one feel special. Staff fantastic and nothing was too much trouble. Love the colour schemes. All so restful and inviting. Rooms were sparkling and the food quite delicious. Dorking is very lucky to have such a wonderful place to stay/eat and relax
Excellent hotel with really nicely appointed rooms. Very nice touch with hand made sweets in the room and great location for the local shops although on site parking is a little limited.
The place is amazing. The room is nicely decorated and everything feels very high quality. Friendly staff and easy check-in/out.
Breakfast was also good, with many options.
Can't wait to visit again!
Great place definitely staying again found this place after a good year of staying local within the area. Nice staff, lovely rooms. Parking restrictions within the area but plenty over the road from the hotel.
We booked a snug room which was indeed snug (one side of the bed is right next to the wall) but very comfortable and beautifully decorated with lovely chocolates!
The Hotel was so clean the staff was so helpful and i was blown away with all the written message and the compliments was amazing it was the best Hotel i have stayed in thank you
This gem is on Main Street. Had so much character. A fabulous Pub with restaurant attached. The property was spacious and unique. The room was decorated so lovely and such personal touches and quite spacious. Staff was wonderful.
Even before I arrived, the Team were a bunch of legends on the customer service front, my snug room was a delight and the bed was super comfy. A top little find, would definitely recommend!
The hotel is first class, staff very friendly, my only criticism was breakfast which was hugely over priced for what you got, it’s ok the price if the portions reflected it, but it was like eating at primary school again but paying top dollar for it