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"Bed was hard like a brick, very uncomfortable, shower had x2 shower heads - seemed to be an old one that was still installed and dripping was very weird, shower also had no hot water in the morning, the hotel is pretty outdated but in a good area, literally a minute to the Queen Victoria markets and a beautiful park across the road. The staff we saw on checkout were so friendly and courteous and the cleaners do a great job of keeping a pretty outdated hotel looking nice and clean. Would stay again for a short stay but wouldn’t recommend a long term stay. "

"Rooms were "

"Very handy to the international airport after a long flight, clean and comfortable "

"The Grace was a lovely historical place to stay. Comfy bed & good room, very handy to everything in the middle of the city. Only downside is no Foxtel TV. Would definitely stay there again."

"Excellent location, short walk to Darling harbour/ Barangaroo and to the city. No swimming pool. Good buffet breakfast facilities, excellent bar on roof top looking out over the harbour and surrounds, but pricey $$. Bed was quite hard, shower had good pressure. Room was very quiet on city side of the hotel. Found all staff pleasant and helpful."

"Room cleanliness was sub-par for a hotel of this calibre. I’ve had numerous black hair in the shower and several areas had a serious dust accumulation. "

"The staff was helpful and friendly, and we appreciated a boxed breakfast to take with us for the days when we were unable to dine in for breakfast since our package included a daily breakfast meal."

"I am a walker and could walk everywhere I wanted to go: good public transport close by if preferred. I booked three nights ahead of a cruise, the location was more than adequate for Darling Harbour & the Quay, Rocks, Opera House, Botanical Gardens etc."

"Our stay at the W Hotel was excellent! Nice room with a great view! Very good amenities like the pool and very friendly staff. All contributed to a wonderful experience. For improvement would probably be the variety of food choices at the breakfast buffet as there were some items that we were looking for that were not part of the selection. Overall it was a great experience!"