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"The staff was extremely nice and helpful. The hotel itself is beautiful and I loved our private onsen."

"Yes and very courteous."

"Everything was great!"

"Everyone, including the reception staff, parking attendants, housekeepers, and store staff, are consistently courteous and professional. This is probably my fifth time staying here, and I’ve never been disappointed. The rooms are always very clean and well stocked. I would definitely stay again."

"Room was great as was the onsen. Staff were very helpful and welcoming. The shuttle to Odawara helped us get back to Tokyo and appreciated receptions assistance with all of this. "

"Everything from check-in to checkout was amazing. The facility was great with big room sizes, comfortable bed/pillows, and nicely set-up bathroom. Cleaning services were very accommodating for guest timelines and the 12pm checkout time was very welcome. "

"Clean room. Nice staff."

"Best Onsen Resort in Town. It's my third time here and I'll definitely be planning on coming back!"

"such a beautiful place"